FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER, Philadelphia, Complain

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OpinionWell
Rank

48th

Out of 177

FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER	Average Price: $188 Check Rates

Hotel Class:

1201 RACE STREET

Philadelphia, 19107 View map

3-Star Hotel Rank: 28 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (22) , Travelocity (3) , TripAdvisor (110)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (3) annoyance (4) avoid (5) bad (12) badly (3) barely (5) bed bugs (3) big deal (4) bug (4) claustrophobic (2) complain (9) complaint (8) cram (3) cramped (2) damage (2) dangerous (2) dingy (5) dirty (3) disappoint (4) downside (3) expensive (5) filthy (4) hard (12) horrendous (2) horrible (3) inconvenient (7) issue (13) lack (3) loud (12) mistake (3) negative (7) nightmare (2) noise (18) noisy (5) overpriced (2) poorly (3) problem (31) rock (2) rude (9) slow (4) smell (8) stain (2) terrible (5) tiny (8) unclean (2) uncomfortable (3) unfortunate (5) unsafe (3) worst (5) wrong (4)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
need (2) noise (2) pillow (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. During our stay, someone accidentally set off the fire alarm at 2:25am and the next night I had to call down to the front desk to complain about the loud partying going on next door.

"Decent hotel, unfortunate location " Read full review on TripAdvisor 4/23/2012 Vote

2. Some have complained in other reviews of noise, but we found that the 'black out' curtains were an effective noise barrier.

"Great room; Great price; Excellent location " Read full review on TripAdvisor 3/12/2012 Vote

3. Some people complained about the neighborhood which I did not find any problem at all.

"Excellent Services and Location " Read full review on TripAdvisor 2/11/2012 Vote

4. I also complained about the pillows but received no response,Also the bed pillows were worthless.

"Pillows and valet parking " Read full review on TripAdvisor 1/12/2012 Vote

5. I complained about it the next morning but they said that the all the rooms had it and that the furnace needed to be replaced.

"Sheraton needs to sell this one. It's a lemon. " Read full review on TripAdvisor 2/14/2011 Vote

6. I complained about it the next morning but they said that the all the rooms had it and that the furnace needed to be replaced.

"Sheraton needs to sell this one. It's a lemon. " Read full review on TripAdvisor 2/14/2011 Vote

7. There were different groups of people in the (very small and cramped) lobby who where complaining quite frequently about the parking situation and the service being received.

"Unfriendly staff, bad housekeeping, and hidden costs " Read full review on TripAdvisor 11/9/2009 Vote

8. Others complain about the location but for us it was a positive - yes the area is in 'transition', but it's a 2 min.

"great hotel if you get the right room " Read full review on TripAdvisor 10/14/2009 Vote

9. I guess they learn how to be super friendly to overcome all of the complaining the guests do.

"This hotel needs new management " Read full review on TripAdvisor 7/31/2009 Vote