Hotel Indigo Nashville Downtown, Nashville, Problem

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Rank

26th

Out of 296

Hotel Indigo Nashville Downtown	Average Price: $223 Check Rates

Hotel Class:

301 UNION STREET NASHVILLE

Nashville, View map

0-Star Hotel Rank: 4 of 157
Average review rating: 1

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (18) , TripAdvisor (121)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) avoid (2) bad (8) complain (4) complaint (5) cram (1) disappoint (6) disturbing (2) downside (3) expensive (7) filthy (2) frustrated (3) hard (3) hate (2) horrible (2) irritate (3) issue (10) loud (6) mess (2) mistake (4) negative (3) noise (27) noisy (5) overcharged (2) poor (5) pretentious (1) pricey (4) problem (16) ridiculous (4) rock (1) rough (2) rude (2) sadly (1) shame (2) sick (1) slow (3) smell (9) stale (1) terrible (1) tiny (4) too small (1) ugly (1) unbearable (1) uncomfortable (5) unfortunate (1) unimpress (2) urine (1) worn (2) worst (2) wrong (4)

Problem

Appears in 14 comments.

The following words were used in comments with Problem:
cares (2) desk (4) hot (2) hotel (3) noise (2) not (2) room (2) water (2)

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1. Overall it's a nice hotel but disappointed with two glarringly obvious problems.

"Clean and nice but some attention to detail is necessary. " Read full review on TripAdvisor 5/8/2012 Vote

2. Our car was whisked from us and and to us without a problem.

"Unexpectedly excellent overnight stay. " Read full review on TripAdvisor 4/12/2012 Vote

3. Parking, even with valets, is always a problem in Nashville.

"Unexpectedly excellent overnight stay. " Read full review on TripAdvisor 4/12/2012 Vote

4. The problems began at check in when the person at the front desk couldn't find our payment information (the rooms were prepaid), so it took 15-20 minutes to check in even though we were the only ones in the lobby.

"lots of problems " Read full review on TripAdvisor 1/8/2012 Vote

5. Thought the horn from the train was going to be a problem but not at all.

"Clean, classy, comfortable, honestly I was pleasantly surprised. " Read full review on TripAdvisor 1/2/2012 Vote

6. We checked it out, and while street noise was no longer a problem we ended up in a MUCH smaller, awkwardly laid out room.

"Cool Hotel in Downtown Nashville " Read full review on TripAdvisor 9/7/2011 Vote

7. I didn't notice any noise problems that many of the other guests complained about on Tripadvisor and I am a very sensitive sleeper.

"Super Cheerful! " Read full review on TripAdvisor 5/13/2011 Vote

8. Well, the individual hotel is refusing to take care of the problem, and the manager will not call me back.

"Thieves. Worst Customer Service EVER! " Read full review on TripAdvisor 3/8/2011 Vote

9. I tried calling the 800 number, and I have been told that the individual hotel will have to take care of the problem.

"Thieves. Worst Customer Service EVER! " Read full review on TripAdvisor 3/8/2011 Vote

10. We too had a problem with hot water on the first morning of our stay, but we had a word with the front desk and true to their word they fixed it for us.

"Great location. comfortable rooms & friendly staff " Read full review on TripAdvisor 10/20/2010 Vote