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Rank
5th
Out of 453

Sheraton Dallas Hotel

Average Price: $192  
 
Hotel Class:
400 NORTH OLIVE STREET DALLAS
Dallas, View map  
3-Star Hotel Rank: 2 of 88
Average review rating: 3.29
OpinionWell Value Index: 5
Traveler reviews analyzed: MyTravelGuide (11) , Travelocity (1) , TripAdvisor (552) , YahooTravel (50)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 38 comments. 
The following words were used in comments with Rude:
accommodating (2)   area (2)   clerk (2)   complain (2)   customer (4)   desk (4)   elevator (2)   guest (4)   hotel (8)   informative (3)   location (2)   nice (2)   not (10)   offers (2)   order (2)   reasonable (2)   room (5)   service (7)   staff (8)   wrong (2)    
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1. The service time was decent, however the order taker was rude and did not seem to listen.
"What should be a nice hotel just isn't. " Read full review on TripAdvisor   3/31/2012 Vote      
2. I called to alert the manager, who told me that there was nothing he could do, and was incredibly rude.
"MISTAKE " Read full review on TripAdvisor   3/28/2012 Vote      
3. The desk clerk was rude and treated each of the guests in the long queue at registration as adversaries, quoting 'Company Policy' as unassailable reason behind her inexcusable behavior.
"Nightmare. " Read full review on TripAdvisor   3/17/2012 Vote      
4. She welcomed us with a smile in spite of other guests being rude to her without so much as a comment, glance or attitude : a true professional.
"Exceptional hospitality " Read full review on TripAdvisor   1/27/2012 Vote      
5. Besides the rude hotel staff and dingy accommodations, the location of the hotel is in a shabby and dirty area.
"Just Horrible " Read full review on TripAdvisor   11/20/2011 Vote      
6. They were nothing short of rude to me and treated me as a nuisance.
"Just Horrible " Read full review on TripAdvisor   11/20/2011 Vote      
7. Again rudely informed me that I was using the wrong term.
"No Parking (and rude staff) " Read full review on TripAdvisor   10/9/2011 Vote      
8. Well that certainly did not happen, and after being told rudely that we would just have to find someplace else, we ended up parking 1/2 mile away (would have been nice if we could have at least unloaded our luggage).
"No Parking (and rude staff) " Read full review on TripAdvisor   10/9/2011 Vote      
9. I did not raise my voice, was not short with her, but was blown away by the rudeness.
"lots of problems " Read full review on TripAdvisor   6/27/2011 Vote      
10. In addition, the woman on the phone was crazy rude about it 'You people have been calling me all day.
"lots of problems " Read full review on TripAdvisor   6/27/2011 Vote      
   
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