Marco Polo Ramada Plaza Beach Resort, Miami Beach, Rude

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Home » United States » Florida » Miami Destinations » Miami Hotels » Marco Polo Ramada Plaza Beach Resort

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Rank

137th

Out of 468

Marco Polo Ramada Plaza Beach Resort	Average Daily Rate: NA Check Rates

Hotel Class:

19201 Collins Avenue

Miami Beach, 33160 View map

2-Star Hotel Rank: 13 of 52
Average review rating: 3.36

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (65) , TripAdvisor (113)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 24 comments.

The following words were used in comments with Rude:
bad (4) bar (2) breakfast (2) change (2) customer (3) desk (8) dirty (2) employee (3) helpful (2) hotel (4) management (3) never (3) not (6) phone (2) pool (2) reception (2) room (8) service (3) staff (13) warn (2)

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1. When we complained the front desk was rude and did NOTHING.

"Dont stay there- Read other reviews too!!!! Over priced and horrible " Read full review on TripAdvisor 3/22/2010 Vote

2. Marcelo, who worked in the Lounge, was very rude.

"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor 3/12/2010 Vote

3. ' I told him sorry and that I didn't know if that was for food, I thought it might have just been for drinks and then he started mouthing-off about how maybe customers are the rude ones.

"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor 3/12/2010 Vote

4. The older pool bartender was pretty rude.

"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor 3/12/2010 Vote

5. I asked again after about 10 minutes and she rudely said: 'You're going to have to wait until I'm done because I'm going to tend to my paying customers first, you are not a paying customer.

"Even if someone PAID me to, I wouldn't stay there again. " Read full review on TripAdvisor 3/12/2010 Vote

6. No room service, the staff are so rude and will not entertain phone calls from our room.

"Will never stay there again " Read full review on TripAdvisor 2/17/2010 Vote

7. The staff is rude and very disrespectful; using profanity.

"DO NOT STAY HERE! " Read full review on TripAdvisor 2/3/2010 Vote

8. On the negative side, the staff (especially the ladies at the front desk) were the most uncaring and rude people I encountered at the hotel, the room was very dark and dingy, and the staff was rude.

"Very rude and unpleasant staff " Read full review on TripAdvisor 1/26/2010 Vote

9. when arrived greeted by unhelpfull rude arrogant counter staff extremely bad attitudes every member off staff in this place has a misserable face and attitude to match hotel has horrible smells in coridors that changes to even worse inside your room air con does not work safes dont work rooms dirty only old people allowed in bar /no children hence always empty horrible anywayi have never had the need to leave a review before have been on holiday over 150 times never such a bad expeirience this is what i imagine hell to be like or prison in afghanistanthis place needs fumigating then knocking down warning for anyone thinking of coming here Dont bother go and swim in your nearest sewage plant it we be cleaner and more fun Be warned this is like hell on earth.

"hell hole staff rude place smells awefull dirty worst place ever visited aviod " Read full review on TripAdvisor 12/18/2009 Vote

10. For what??? The dirty rooms? The JOKE of a breakfast? The rude front desk people?? This is FARRRR from a resort.

"This hotel should not be called a "resort"... not impressed at all! Pathetic! " Read full review on TripAdvisor 9/29/2009 Vote