Marco Polo Ramada Plaza Beach Resort, Miami Beach, Complain

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Home » United States » Florida » Miami Destinations » Miami Hotels » Marco Polo Ramada Plaza Beach Resort

OpinionWell
Rank

137th

Out of 468

Marco Polo Ramada Plaza Beach Resort	Average Daily Rate: NA Check Rates

Hotel Class:

19201 Collins Avenue

Miami Beach, 33160 View map

2-Star Hotel Rank: 13 of 52
Average review rating: 3.36

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (65) , TripAdvisor (113)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) avoid (5) awful (6) bad (48) broken (19) complain (15) complaint (4) damage (3) dirty (45) disappoint (12) disgust (8) dump (12) expensive (7) filthy (8) gross (3) horrible (23) is a joke (4) issue (8) loud (3) mildew (6) mistake (3) mold (16) nasty (7) negative (8) nightmare (3) odor (5) outdated (5) peeling (9) poor (8) pricey (4) problem (10) roach (7) rude (24) scary (4) shabby (3) sick (4) slow (5) smell (56) smelly (6) stained (3) stale (4) terrible (15) unfortunate (3) unfriendly (7) urine (5) was a joke (3) weird (4) worn (8) worst (14) wrong (4)

Complain

Appears in 17 comments.

The following words were used in comments with Complain:
$ (2) clean (4) desk (2) hotel (2) housekeeping (2) liked (2) management (2) pool (2) refund (2) room (4) service (2) shower (2) towel (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The first full day of our stay, I had to call housekeeping twice and go to the front desk to complain in order have our room cleaned.

"Stay Away from this pigsty!! " Read full review on TripAdvisor 7/6/2010 Vote

2. When we complained the front desk was rude and did NOTHING.

"Dont stay there- Read other reviews too!!!! Over priced and horrible " Read full review on TripAdvisor 3/22/2010 Vote

3. When we got home we complained to the manager thinking that they would be appalled at our bad experience and improve service for future guests.

"What a dump. Will never ever go back. Ever. " Read full review on TripAdvisor 10/7/2009 Vote

4. 25 for a long distnace call to complain about the Ramamda Hotel, the number i called was the Ramada Customer Service line.

"Horriable Horriable Experience " Read full review on Expedia 8/26/2009 Vote

5. I complained to management which really attempted to be helpful and they said that they are working on it.

"BEWARE NO AIR CONDITIONING " Read full review on TripAdvisor 8/18/2009 Vote

6. I certainly can't complain about the rate.

"Duct Tape " Read full review on TripAdvisor 4/8/2009 Vote

7. The sliding glass door wouldn't lock and to top it off, the phone wouldn't work for us to call down and complain.

"First room we got was terrible " Read full review on Expedia 3/31/2009 Vote

8. i statyed here with my partner for 2 weeks in october we are from london, this hotel was fine who inspects skirting boards and cracks in the celling our room was clean no perfectly decoratde but we wernt there to sit in our room so as long as you have clean sheets towels aect nothing to complain about.

"i dont know why people are complaining " Read full review on TripAdvisor 2/23/2009 Vote

9. old woman and of course complained.

"Didn`t even get to see our room!! " Read full review on TripAdvisor 10/28/2008 Vote

10. The pool staff is really nice and friendly too and even if some complain about the thin towels - so what ? You can take as many as you like .

"Great place for a great price, GREAT LOCATION !! " Read full review on TripAdvisor 9/26/2008 Vote