Hyatt Regency Boston, Boston, Complain

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OpinionWell
Rank

42nd

Out of 197

Hyatt Regency Boston	Average Daily Rate: NA Check Rates

Hotel Class:

1 Avenue De Lafayette

Boston, 02111 View map

4-Star Hotel Rank: 27 of 38
Average review rating: 3.82

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (18) , TripAdvisor (251) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 9 comments.

The following words were used in comments with Complain:
breakfast (2) free (2) hotel (2) liked (3) noise (4) not (3) rating (2) reviews (3) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Because previous reviewers have complained about the noise, we brought our white noise machine and that solved the noise issue.

"Wonderful stay " Read full review on TripAdvisor 5/7/2012 Vote

2. We paid over $300 per night and when we complained about the noise and construction and problems with the room, all they said was 'sorry' we wanted to extend our stay but they were not even prepared to offer us a better rate so we moved to another hotel.

"Another great experience at the Hyatt Regency Hotel Boston but.... " Read full review on TripAdvisor 3/14/2012 Vote

3. I read a tripadvisor review before leaving in which someone complained about the air freshener the hotel pumps thru the system and it made her ill.

"Will not be returning " Read full review on TripAdvisor 2/24/2012 Vote

4. Nothing to really complain or rave about.

"It was ok... " Read full review on TripAdvisor 1/30/2012 Vote

5. Like one of the other reviewers we complained to Charles Foster and he did his very best but really he has no control over the housekeeping who seem on a planet of their own.

"Really not up to Hyatt standard " Read full review on TripAdvisor 11/1/2011 Vote

6. A proper 5 star property with little to complain - buffet breakfast is pricey but hey is not that also expected of a hyatt.

"Good business hotel - great location " Read full review on TripAdvisor 10/11/2011 Vote

7. You can get a great room rate if you just do some searching and not everyone is entitled to 'free' stuff just because you complain about something.

"Great Hotel - Great Staff - We had a good time! " Read full review on TripAdvisor 9/9/2011 Vote

8. The next morning in Boston, one of my friends complained to the front desk (who on the phone sounded like teenagers who didn't care) and eventually asked for and receieved some free breakfast vouchers but no apology from the manager or anything like that.

"Great location but not what I'd expect from the Hyatt brand " Read full review on TripAdvisor 8/19/2011 Vote

9. It didn't really bother me, even though I am usually very sensitive to perfumes, but my traveling companion complained about it.

"Boston " Read full review on Travelocity 11/1/2007 Vote