Country Inn By The Sea, Santa Barbara, Complain

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OpinionWell
Rank

18th

Out of 107

Country Inn By The Sea	Average Price: $206 Check Rates

Hotel Class:

128 Castillo Street

Santa Barbara, 93101 View map

3-Star Hotel Rank: 11 of 33
Average review rating: 3.18

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , TripAdvisor (167) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (2) awful (2) bad (28) badly (2) broken (7) bugs (2) chipped (2) complain (10) complaint (3) dated (3) dingy (2) dirt (2) dirty (12) disappoint (11) disturbing (2) downside (3) dusty (3) expensive (10) filthy (4) furious (2) grumpy (4) hard (12) hated (3) horrible (6) issue (6) lack (3) loud (8) mess (2) mistake (4) mold (3) negative (7) noise (12) noisy (10) overpriced (5) poor (6) problem (17) rude (23) shabby (3) shame (2) shock (2) smell (10) terrible (4) tiny (2) ugly (3) uncomfortable (4) unfriendly (7) unhappy (2) weird (2) worst (6) wrong (5)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
desk (3) not (2) offers (2) reviews (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall nothing to complain about but still thought it was a bit pricey for what it was.

"Average stay - not amazing value " Read full review on TripAdvisor 12/29/2011 Vote

2. When I complained to the lady at the front desk she refused to offer any kind of discount on the room and said I should have called housekeeping.

"Poor customer service doesn't make up for great location " Read full review on TripAdvisor 4/26/2011 Vote

3. Then again, its hard to complain about it either.

"Average... " Read full review on TripAdvisor 6/8/2010 Vote

4. Take those complaining other reviews with a grain of salt as I'm sure there is more to the story of those complaining people.

"Fantastic Stay & charming style " Read full review on TripAdvisor 8/5/2009 Vote

5. For anyone complaining about the price as I've seen some reviews and in case you forget this is Santa Barbara & very beautiful.

"Fantastic Stay & charming style " Read full review on TripAdvisor 8/5/2009 Vote

6. When I went to desk the next morning, people were in front of me complaining asking for a refund for the night--as I did.

"Thin walls, poor service " Read full review on Expedia 5/1/2009 Vote

7. I learned the next day several of us called the desk to complain.

"Thin walls, poor service " Read full review on Expedia 5/1/2009 Vote

8. When I complained to the manager, she didn't apologize or offer any suggestion.

"Never going again! " Read full review on YahooTravel 8/13/2008 Vote

9. I am not ordinarily fussy, I don't find reasons to complain, but when I take pains to arrange for something like a jacuzzi in my room, or a special view, I think it is not unreasonable to have those in charge keep their promises.

"NIghtmare Stay -Country Inn a bad idea " Read full review on TripAdvisor 6/25/2007 Vote