Atlantis Casino Resort Spa - Reno, Reno, Rude

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Rank

1st

Out of 158

Atlantis Casino Resort Spa - Reno	Average Daily Rate: NA Check Rates

Hotel Class:

3800 South Virginia Street

Reno, 89502 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 3.86

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (152) , MyTravelGuide (973) , YahooTravel (68)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) awful (1) bad (14) big deal (1) bit dated (1) broken (2) bug (3) complain (7) complaint (2) condescending (1) cram (1) dated (3) difficult (2) dirt (2) dirty (2) disappoint (4) dump (3) expensive (2) hard (5) hectic (1) horrible (5) mediocre (1) miserable (1) misleading (2) mistake (1) mold (2) negative (2) noisy (3) odor (2) poor (4) problem (11) rude (7) scary (3) shabby (1) shock (3) slow (5) smell (4) stained (1) terrible (3) tiny (2) ugly (1) unbearable (1) unclean (1) unfortunate (2) unimpress (1) unpleasant (1) weird (1) worn (1) worst (4) wrong (3)

Rude	Appears in 32 comments.

The following words were used in comments with Rude:
courtesy (2) desk (2) employee (6) enjoy (2) friendly (2) helpful (2) hotel (7) incredible (3) liked (3) management (3) most (2) not (11) reception (2) room (3) service (2) staff (9) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, we ate in three of the hotel's restaurant, and were unimpressed by the waitstaff in all three; rude, slow, and expecting tips for poor service.

"One Night in Reno " Read full review on Expedia 9/11/2010 Vote

2. Very very rude cusotmer service.

"Worst stay in 12 years " Read full review on Expedia 1/27/2010 Vote

3. They were rude and not helpful.

Read full review on MyTravelGuide 10/7/2009 Vote

4. The staff was rude, and incompetent to fulfill our requests.

Read full review on MyTravelGuide 3/24/2009 Vote

5. The staff was rude, the rooms were not well appointed.

Read full review on MyTravelGuide 3/18/2009 Vote

6. I was in shock how rude the women was talking to me.

"Atlantis is a DUMP!.. Go to the Peppermill " Read full review on YahooTravel 12/29/2008 Vote

7. I would also like to mention that the manager on duty was not very helpful in addition to being rude.

"Bad experience; will never recommend or go back. " Read full review on YahooTravel 9/2/2008 Vote

8. Then bellman was rude when we took cart.

Read full review on MyTravelGuide 9/1/2008 Vote

9. His attitude when he asked me was very rude.

"HORRIBLE --- " Read full review on YahooTravel 8/9/2008 Vote

10. When I expressed my opinion that our upgrade should be free, the woman manager that I was referred to was rude and condescending.

"Terrible customer service " Read full review on YahooTravel 5/9/2008 Vote