Atlantis Casino Resort Spa - Reno, Reno, Horrible

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Rank

1st

Out of 158

Atlantis Casino Resort Spa - Reno	Average Daily Rate: NA Check Rates

Hotel Class:

3800 South Virginia Street

Reno, 89502 View map

3-Star Hotel Rank: 1 of 20
Average review rating: 3.86

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (152) , MyTravelGuide (973) , YahooTravel (68)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 14 comments.

The following words were used in comments with Horrible:
great (2) hotel (4) not (4) room (7) service (2)

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1. The customer service is HORRIBLE.

"Atlantis is a DUMP!.. Go to the Peppermill " Read full review on YahooTravel 12/29/2008 Vote

2. My family and I stayed at the Atlantis this past weekend and had the most horrible experience there.

"Bad experience; will never recommend or go back. " Read full review on YahooTravel 9/2/2008 Vote

3. The parking situation was horrible.

Read full review on MyTravelGuide 8/19/2008 Vote

4. Not horrible, but not great.

Read full review on MyTravelGuide 7/25/2008 Vote

5. Not horrible, but not great.

Read full review on MyTravelGuide 7/25/2008 Vote

6. When we arrived, we received a room in the tower, we were realived as we read horrible reviews regarding the ML.

"How to avoid the motor lodge! " Read full review on YahooTravel 6/10/2008 Vote

7. However, based on the fact that we had 15 rooms that were horrible, I felt that our upgrade should have been at no charge especially when I learned that if I walked in that evening and got a room in the main hotel it would have been only $110.

"Terrible customer service " Read full review on YahooTravel 5/9/2008 Vote

8. Service was horrible.

Read full review on MyTravelGuide 1/4/2008 Vote

9. I have never had such a horrible 2 nights in any hotel.

"Horrible beds " Read full review on YahooTravel 7/26/2007 Vote

10. This was listed as a four star hotel, and while that might be true of some rooms, the "motor lodge" was horrible.

Read full review on MyTravelGuide 1/4/2007 Vote