Best Western Maui Oceanfront Inn, Kihei, Complain

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Rank

3rd

Out of 87

Best Western Maui Oceanfront Inn	Average Price: $131 Check Rates

Hotel Class:

2980 South

Kihei, 96753 View map

2-Star Hotel Rank: 2 of 15
Average review rating: 3.39

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (13) , MyTravelGuide (60) , Expedia (25) , TripAdvisor (230)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) avoid (5) bad (20) barely (5) big deal (3) bit dated (3) broke (2) broken (9) claustrophobic (2) complain (18) complaint (5) cramped (6) difficult (7) dingy (4) dirt (3) dirty (7) disappoint (11) disgust (4) disturbing (7) dump (3) expensive (11) hard (8) hardly (4) horrible (8) issue (8) lack (5) loud (9) mediocre (2) mold (3) negative (6) noise (23) noisy (15) outdated (6) overpriced (2) poor (4) pricey (7) problem (39) rock (4) rude (3) slow (4) smell (10) terrible (6) tiny (26) too small (2) uncomfortable (4) unfortunate (5) unpleasant (3) worn (2) worst (6) wrong (3)

Complain

Appears in 25 comments.

The following words were used in comments with Complain:
desk (4) helpful (2) hotel (2) informative (2) lighting (2) liked (2) location (3) management (3) night (3) not (3) park (2) price (2) reasonable (2) room (9) sheets (2) shower (2) small (2) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had been there 3 days and finally complained to the front desk- we need our room cleaned and fresh towels.

"Very Disappointed " Read full review on TripAdvisor 4/15/2012 Vote

2. On the 3rd day, after turning up at 10am and complaining, they finally (miraculously) 'found' a couple of towels for us, and brought them down to our room.

"One of our worst experiences ever " Read full review on TripAdvisor 12/31/2011 Vote

3. The rooms are a little small and there is only Internet in the lobby but with the location you really can't complain.

"Best value " Read full review on TripAdvisor 12/31/2011 Vote

4. complained to management at front desk twice but nothing was ever done.

"not much of a complainer type...but better properties in the area " Read full review on TripAdvisor 10/18/2011 Vote

5. Staff was very helpful but when we complained about the bed we were informed they were all the same.

"You get what you pay for... " Read full review on TripAdvisor 7/28/2011 Vote

6. so don't complain for that.

"I love this hotel " Read full review on TripAdvisor 6/23/2011 Vote

7. so don't complain for the parking please.

"I love this hotel " Read full review on TripAdvisor 6/23/2011 Vote

8. Our rooms were very quiet but some people did complain about noise.

"Great value if you don't mind a small room " Read full review on TripAdvisor 4/11/2011 Vote

9. Most of the nights we were back before sunset so it wasn't a problem for us but others did complain about the parking issue.

"Do Not Stay Here " Read full review on TripAdvisor 3/6/2011 Vote

10. I immediately went right back to the office and complained.

"Do Not Stay Here " Read full review on TripAdvisor 3/6/2011 Vote