Sheraton Suites Market Center, Dallas, Problem

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Rank

24th

Out of 453

Sheraton Suites Market Center	Average Daily Rate: NA Check Rates

Hotel Class:

2101 North Stemmons FreeWay

Dallas, 75207 View map

3-Star Hotel Rank: 9 of 88
Average review rating: 4.2

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (278) , Travelocity (13) , TripAdvisor (79) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (3) arrogant (1) awful (3) awkward (1) bad (8) barely (1) big deal (1) broke (2) broken (2) chipped (1) complain (8) complaint (3) cope (1) cramped (6) dangerous (3) dated (3) dirty (2) disappoint (8) dispute (1) frustrated (1) gross (1) hard (5) inconvenient (3) issue (16) lack (2) loud (3) mistake (4) negative (2) noise (10) outdated (1) overbook (2) poor (3) poorly (4) pricey (2) problem (18) ridiculous (3) rude (6) sad (4) shabby (1) shock (2) slow (1) smell (7) stain (1) terrible (4) tiny (3) unfortunate (5) unhelpful (1) weird (2) worst (3) wrong (1)

Problem

Appears in 20 comments.

The following words were used in comments with Problem:
correct (2) desk (3) guest (2) housekeeping (2) liked (3) not (5) room (3) staff (2)

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1. Staff should be trained to act like they care about guests (like Matt did), especially guest safety, and should know that this might be one solution to a serious problem.

"Guest Safety Issues With This Hotel " Read full review on TripAdvisor 5/16/2012 Vote

2. Still hoping for someone with a solution, or even someone who could grasp that this was a potentially dangerous problem, we called down to the front desk again and got a staff member named Matt.

"Guest Safety Issues With This Hotel " Read full review on TripAdvisor 5/16/2012 Vote

3. The first time despite describing our problem, we got a cloth terry bath mat for outside (not inside) the tub.

"Guest Safety Issues With This Hotel " Read full review on TripAdvisor 5/16/2012 Vote

4. This has also provided a problem for my husband, who has to work online.

"Happy with our stay. " Read full review on TripAdvisor 4/17/2012 Vote

5. When we finally got into the room, we discovered that Housekeeping had not attended-to the room -- in other words, housekeeping lilkely tried their key much earlier in the day, discovered they were unable to enter, and chose to ignore the problem (so that we could come home late in the evening to deal with this).

"Bad experience " Read full review on TripAdvisor 11/16/2011 Vote

6. I had a problem with the TV in the bedroom and the maintenance guy was up quick only to tell me that it would take a day or so to fix it.

"Not your typical Starwoods Property but fine for business " Read full review on TripAdvisor 11/4/2011 Vote

7. Laundry list of problems .

"Look Elsewhere " Read full review on TripAdvisor 10/23/2011 Vote

8. Seems that this was more than a isolated problem.

"Not what I thought a 4 star should be " Read full review on TripAdvisor 9/12/2011 Vote

9. We learned quickly that there was a problems the minute we stepped in the slightly musty lobby.

"Not what I thought a 4 star should be " Read full review on TripAdvisor 9/12/2011 Vote

10. Not a problem, as long as the 4* rating was earned.

"Not what I thought a 4 star should be " Read full review on TripAdvisor 9/12/2011 Vote