Sheraton Suites Market Center, Dallas, Complain

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Rank

24th

Out of 453

Sheraton Suites Market Center	Average Daily Rate: NA Check Rates

Hotel Class:

2101 North Stemmons FreeWay

Dallas, 75207 View map

3-Star Hotel Rank: 9 of 88
Average review rating: 4.2

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (278) , Travelocity (13) , TripAdvisor (79) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
hotel (4) liked (2) not (3) park (2) suite (2)

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1. When I complained to management about them nickle-and-diming their regular customers, their only response was: 'If you don't like it, you can stay somewhere else.

"Poor Customer Service " Read full review on TripAdvisor 2/19/2012 Vote

2. To top it off, I sent an e-mail to Starwood to complain, and was told they notified the hotel and someone from the hotel would be getting back to me.

"Look Elsewhere " Read full review on TripAdvisor 10/23/2011 Vote

3. Overall, I can't really complain -- it was an average hotel at a very good rate.

"Average hotel but good rates! " Read full review on TripAdvisor 7/2/2011 Vote

4. I complained again at check out but my service did not seem to be of their concern.

"Not impressed... " Read full review on TripAdvisor 6/24/2011 Vote

5. I'm a usually patient person and very rarely complain however the way we were treated was down right rude.

"Never again " Read full review on TripAdvisor 4/25/2011 Vote

6. Several people have complained about paying for parking, so we parked on the side of the hotel and didn't have to pay a dime.

"Good Value Hotel " Read full review on TripAdvisor 7/19/2010 Vote

7. when i called to complain they said there was security cameras and would review them,just to find out there was no cameras in that section,right.

"never again " Read full review on TripAdvisor 6/15/2010 Vote

8. We stopped on the way to complain, but we didn't have time to see if they really sent anyone to fix the spa.

"OK but only Just... " Read full review on Travelocity 3/1/2010 Vote

9. They did waive it when I complained.

Read full review on MyTravelGuide 5/11/2008 Vote

10. After complaining we were given a less than clean room on the 5th floor.

Read full review on MyTravelGuide 5/9/2008 Vote