ROYAL GARDEN AT WAIKIKI, Honolulu, Complain

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OpinionWell
Rank

51st

Out of 165

ROYAL GARDEN AT WAIKIKI	Average Price: $114 Check Rates

Hotel Class:

440 OLOHANA STREET

Honolulu, 96815 View map

3-Star Hotel Rank: 10 of 20
Average review rating: 3.33

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (116) , TripAdvisor (109) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bad (10) bothersome (1) broken (1) bugs (2) complain (4) complaint (3) could use some work (1) delay (1) depressing (1) difficult (2) dirty (7) disappoint (2) downside (7) dreadful (1) expensive (8) frustrated (2) hard (7) hassle (3) horrible (2) issue (5) negative (5) noise (19) noisy (6) outdated (2) outrageous (2) overbook (1) overpriced (2) poor (1) pricey (1) problem (13) rat (1) rock (2) rude (1) sad (2) sadly (1) scary (1) shame (1) shortcomings (1) slow (1) smell (3) smoker (1) stain (2) tear (2) terrible (1) tiny (1) unpleasant (1) weird (2) worn (1) worst (2) would have liked (1)

Complain

Appears in 10 comments.

The following words were used in comments with Complain:
construction (3) hotel (2) noisy (2) not (3) pool (2) room (4) smoke (2) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Plenty of guests who anticipated gettiing a non-smoking resort per the webpage, who are staying in the private units, are all complaining as well filing complaints about the smoking.

"Everything is fantastic except 1 thing - the terrible smoking problem allowed on selected units on the 5 private floors! " Read full review on TripAdvisor 10/10/2011 Vote

2. I have to admit they need an upgrade, but I am not complaining.

"Amazingly affordable and very excellent customer service " Read full review on TripAdvisor 4/29/2010 Vote

3. complained about the noisy room because of construction next door.

Read full review on MyTravelGuide 4/29/2008 Vote

4. Changed my room after I complained about noise from construction next door.

Read full review on MyTravelGuide 4/29/2008 Vote

5. complained about the noisy room because of construction next door.

Read full review on MyTravelGuide 4/29/2008 Vote

6. So the next morning we called down again and complain about the hair.

"It was just ok..... " Read full review on TripAdvisor 3/19/2008 Vote

7. I will not even complain that it is old.

"very sad - managemnt gave up a long time ago " Read full review on TripAdvisor 1/3/2008 Vote

8. I complained to the front desk and the manager upgraded us to a premium room (free).

"What's that smell? " Read full review on TripAdvisor 3/21/2007 Vote

9. Despite on-line reviews from a year or more ago complaining about the closed 'waterfall pool', the hotel still advertises that it is open, and they promote it as a great feature of this hotel.

"Dirty, Unaccommodating Hotel, Misleading Website " Read full review on TripAdvisor 2/28/2006 Vote

10. 00 / night if the only decent pool is STILL closed ), I might not complain.

"Completely let down ! " Read full review on TripAdvisor 8/12/2005 Vote