Molly Gibson Lodge, Aspen, Problem

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OpinionWell
Rank

7th

Out of 96

Molly Gibson Lodge	Average Price: $280 Check Rates

Hotel Class:

101 WEST MAIN STREET

Aspen, 81611 View map

3-Star Hotel Rank: 3 of 16
Average review rating: 4.12

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (25) , TripAdvisor (116)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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awful (2) bad (4) big deal (2) bit dated (3) broken (3) chipped (4) complaint (8) creaky (1) damage (1) damper (1) dated (8) difficult (1) dingy (1) dirt (1) dirty (2) disappoint (12) expensive (12) hard (7) horrible (2) inconvenient (4) issue (4) mistake (3) negative (5) noise (5) noisy (9) overpriced (2) poor (1) poorly (2) pretentious (1) pretty small (1) pricey (1) problem (6) ridiculous (1) rock (1) rude (1) sad (1) shame (1) shock (1) slow (1) smell (4) tear (1) terrible (1) tiny (3) too small (1) unacceptable (1) unfortunate (3) unwelcoming (1) weird (1) wrong (3) yucky (1)

Problem

Appears in 6 comments.

The following words were used in comments with Problem:
customer (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Later, when I called the office with a question, Shad, an up-beat and friendly man, answered the telephone and solved my problem.

"The Most Unwelcoming Desk Clerk Ever! " Read full review on TripAdvisor 7/3/2011 Vote

2. Shad and I were up for a good hour trying to figure the problems out.

"Average hotel...didn't follow through on promises...would NEVER recommend... " Read full review on TripAdvisor 6/15/2011 Vote

3. I understand that problems arise sometimes in business and customer service - it's all about making the customer happy though.

"Average hotel...didn't follow through on promises...would NEVER recommend... " Read full review on TripAdvisor 6/15/2011 Vote

4. He was attentive to the problems we had.

"Average hotel...didn't follow through on promises...would NEVER recommend... " Read full review on TripAdvisor 6/15/2011 Vote

5. She was supposed to call us to take care of the billing problem - we even left TWO voicemails for her.

"Average hotel...didn't follow through on promises...would NEVER recommend... " Read full review on TripAdvisor 6/15/2011 Vote

6. He was thankful that we informed him of the problems and said they would make diligent efforts to repair and replace broken items.

"Had problems but got compensated. " Read full review on TripAdvisor 9/3/2010 Vote