Embassy Suites Phoenix, Phoenix, Shock

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OpinionWell
Rank

24th

Out of 366

Embassy Suites Phoenix	Average Price: $119 Check Rates

Hotel Class:

2333 East Thomas Road

Phoenix, 85016 View map

3-Star Hotel Rank: 13 of 62
Average review rating: 3.46

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (12) , MyTravelGuide (85) , Travelocity (5) , Expedia (31) , TripAdvisor (152)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shock

Appears in 4 comments.

The following words were used in comments with Shock:
breakfast (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I expressed shock at front desk I was told 'we've never had it'.

"No wifi! " Read full review on TripAdvisor 4/23/2012 Vote

2. Mind you, I made a very polite request for him to call the kitchen and check on the boxes, so I was absolutely shocked when he said no.

"Disappointing " Read full review on TripAdvisor 5/21/2009 Vote

3. Upon check-in I was told breakfast did not start until 6:30, which I was shocked by as it is an airport hotel and you'd think the breakfast would at least start by 6 for the majority of travelers that have early flights.

"Disappointing " Read full review on TripAdvisor 5/21/2009 Vote

4. The breakfast was very impressive and we were shocked to find that this was included in our rate.

"Professional & helpful staff at the Embassy Biltmore " Read full review on TripAdvisor 2/16/2007 Vote