Embassy Suites Phoenix, Phoenix, Complain

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Rank

24th

Out of 366

Embassy Suites Phoenix	Average Price: $119 Check Rates

Hotel Class:

2333 East Thomas Road

Phoenix, 85016 View map

3-Star Hotel Rank: 13 of 62
Average review rating: 3.46

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (12) , MyTravelGuide (85) , Travelocity (5) , Expedia (31) , TripAdvisor (152)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (2) avoid (3) awful (4) awkward (2) bad (16) broke (2) broken (4) bugs (3) chipped (3) complain (9) complaint (5) dangerous (4) dated (16) dingy (3) dirty (11) disappoint (10) disgust (2) frustrated (3) gross (3) hard (4) horrible (2) irritate (2) issue (4) lack (2) loud (2) negative (5) noise (14) noisy (7) outdated (4) peeling (4) penalty (2) poor (6) pricey (2) problem (19) rude (3) scary (3) shabby (2) shock (3) slow (6) smell (16) smoker (2) tear (2) terrible (7) tiny (2) uncomfortable (2) unfortunate (6) unsafe (5) worn (2) worst (5) wrong (5)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
desk (2) fan (4) hotel (2) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I could not complain about anything inside, pool, food, etc.

"An odd mix " Read full review on TripAdvisor 5/9/2012 Vote

2. It complained that my room was hot and they sent up a fan.

"Hilton (Embassy Suites) Lovers... Pick another location " Read full review on TripAdvisor 2/23/2012 Vote

3. After substantial complaining they agree to send me to another Hilton property (Pointe Hilton @ Tapatio Cliffs).

"Not trustworthy. Run almost what appears to be a scam. " Read full review on TripAdvisor 11/10/2011 Vote

4. I briefly complained when returning the wrong bill to Luis but this fell on deaf ears.

"Disappointing overnight visit " Read full review on TripAdvisor 8/1/2011 Vote

5. I have been to 30+ countries and have stayed in hostels and 5 star hotels and am not normally a complainer.

"Disappointing " Read full review on TripAdvisor 5/21/2009 Vote

6. On my last night I finally called to complain, at 10pm, and the 'engineer' came with a fan.

"Some good Some bad " Read full review on TripAdvisor 2/10/2009 Vote

7. I guess I am confused as to why people complained about this hotel.

"What a great stay and well worth it!! " Read full review on TripAdvisor 2/10/2009 Vote

8. They didn't have the air on and the front desk gave me a fan after complaining.

"Place was not good " Read full review on TripAdvisor 3/13/2008 Vote

9. They didn`t have the air on and the front desk gave me a fan after complaining.

"Place was not good " Read full review on TripAdvisor 3/13/2008 Vote