Doubletree Guest Suites Phoenix Gateway Center, Phoenix, Complaint

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Doubletree Guest Suites Phoenix Gateway Center

OpinionWell
Rank

11th

Out of 366

Doubletree Guest Suites Phoenix Gateway Center	Average Price: $116 Check Rates

Hotel Class:

320 North 44th Street

Phoenix, 85008 View map

3-Star Hotel Rank: 5 of 62
Average review rating: 4.42

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (202) , Travelocity (11) , TripAdvisor (181) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (1) annoy (3) avoid (2) awful (2) bad (15) bit dated (3) chipped (19) complain (3) complaint (10) crappy (1) dated (9) dingy (1) dirt (2) dirty (5) disappoint (6) disgust (2) disturbing (3) downside (5) expensive (4) frustrated (2) gross (2) hard (6) hassle (2) ignored (3) inadequate (2) issue (10) lack (2) loud (2) mediocre (2) mess (5) negative (5) noise (29) noisy (9) overpriced (3) poor (5) problem (14) shock (2) slow (7) smell (9) stain (2) stale (1) stunk (1) terrible (6) tiny (2) uncomfortable (4) unfortunate (3) weird (2) worn (5) worst (2) wrong (6)

Complaint

Appears in 13 comments.

The following words were used in comments with Complaint:
area (2) complaints (13) hotel (2) liked (4) location (2) not (4) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. She stated she was the manager but when I told her the continued problems with the hotel she in essence dismissed my complaints indicating she was doing the best she could and there were no rooms.

"Overall Poor Service & Rooms " Read full review on TripAdvisor 4/27/2012 Vote

2. My only complaint is the sandwich arrive only two spoonfuls into the soup so it sat getting cold while I ate my appetizer.

"I think it was previously an Embassy Suites " Read full review on TripAdvisor 10/17/2011 Vote

3. My only complaint is that we accidentally left an extension cord with an iPod adapter attached in our room and so far it doesn't look like we'll be able to get it back.

"Clean and roomy " Read full review on TripAdvisor 3/29/2011 Vote

4. I can truly say that this was our only complaint.

"Nice Hotel, Great room, just don't count on breakfast... " Read full review on TripAdvisor 2/25/2010 Vote

5. If our other hotels we stayed in were this nice, I wouldn't have one single complaint about the trip.

"Loved it ! " Read full review on TripAdvisor 2/16/2010 Vote

6. My main complaint came early in the morning.

"doublethunder " Read full review on Expedia 2/13/2010 Vote

7. not one issue of complaint.

"Would go back again in a second " Read full review on TripAdvisor 1/3/2010 Vote

8. I'm very easy to please and can't recall ever making a complaint like this in the past, but Doubletree was flatly dishonest.

"Never Again " Read full review on TripAdvisor 11/15/2009 Vote

9. My only real complaint was that I asked for a quite room.

"With one exception very nice hotel. " Read full review on TripAdvisor 6/16/2009 Vote

10. No complaints at all.

"Nice Place, Fine Staff " Read full review on TripAdvisor 4/5/2009 Vote