Canterbury Hotel, Indianapolis, Problem

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Rank

32nd

Out of 274

Canterbury Hotel	Average Price: $217 Check Rates

Hotel Class:

123 South Illinois Street

Indianapolis, 46225 View map

4-Star Hotel Rank: 7 of 14
Average review rating: 3.63

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (174) , Travelocity (4) , TripAdvisor (98) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) awful (5) bad (11) broken (1) chaotic (1) chipped (3) complain (2) complaint (2) cramped (6) damage (2) dated (5) difficult (2) dirty (11) disappoint (17) expensive (3) furious (1) hard (1) hassle (3) horrible (3) inconvenient (5) issue (9) lack (3) lumpy (3) mold (7) negative (3) odor (2) outdated (10) outrageous (2) overpriced (2) peeling (3) poor (11) problem (11) rough (2) rude (5) sad (2) shock (2) slow (5) smell (8) stink (1) subpar (1) tear (4) terrible (3) threadbare (1) tiny (3) uncomfortable (3) unfortunate (8) unfriendly (2) worn (6) worst (2) wrong (3)

Problem

Appears in 14 comments.

The following words were used in comments with Problem:
comfortable (3) desk (2) friendly (2) hotel (3) management (2) room (6) staff (2)

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1. The problems we encountered were:* Extremely uncomfortable pillows which caused me and my husband to lose sleep.

"Beautiful but has issues " Read full review on TripAdvisor 12/15/2011 Vote

2. Sometimes I wonder about people who say a scuff on furniture from the vacuum is a problem.

"Great "boutique" hotel " Read full review on TripAdvisor 11/17/2011 Vote

3. I would have preferred that employees at the time had felt empowered to make decisions to correct issues and deal with problems; but, that said, the Manager and General Manager have made considerable concessions to us, and to my son and his bride, in the interest of service recovery, for which I thank them.

"Disappointing " Read full review on TripAdvisor 9/27/2011 Vote

4. Our problem was that starting at 3am there was a steady stream of very loud 'partygoers' going down our hall and screaming laughing etc.

"What a terrible let down. Never stay there again. " Read full review on TripAdvisor 3/21/2011 Vote

5. We also had problems with the heating, it was either cold or roasting us in the room.

"Nice location, Good service but needs updating BADLY. " Read full review on TripAdvisor 2/24/2011 Vote

6. I then called the desk and told them about the problem.

"Just average " Read full review on TripAdvisor 1/8/2011 Vote

7. The problem with the hotel today is that nothing has changed in over thirty years.

"A real "boo" tique hotel " Read full review on TripAdvisor 6/29/2010 Vote

8. The major problem started when my wife asked the desk clerk about plates and cups and was informed that breakfast was over.

"2 star service with a 4 star price " Read full review on TripAdvisor 8/12/2009 Vote

9. Some people will like it and not have a problem with it.

"Room made for a mouse...this should not be rated a 4 star " Read full review on TripAdvisor 12/15/2008 Vote

10. They offered to let me try other rooms the next day when other rooms become available but I figured there would be a good chance of the same problem in any room and it would be a hassle to pack up all my stuff the next day.

"Not a non-smoking hotel " Read full review on Expedia 12/8/2008 Vote