Omni Indianapolis, Indianapolis, Mistake

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OpinionWell
Rank

3rd

Out of 274

Omni Indianapolis	Average Price: $188 Check Rates

Hotel Class:

40 West Jackson Place

Indianapolis, 46225 View map

4-Star Hotel Rank: 2 of 14
Average review rating: 3.99

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (1388) , Travelocity (6) , TripAdvisor (206) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bad (11) barely (5) broke (2) broken (5) chipped (3) complain (6) complaint (5) damage (2) dated (7) difficult (4) dingy (2) dirty (7) disappoint (15) downside (2) errors (2) expensive (12) frustrated (3) hard (11) hardly (4) hassle (2) horrible (3) inconvenient (3) issue (14) loud (23) mediocre (2) mess (3) mistake (4) mold (3) nasty (2) negative (10) noise (21) noisy (3) outdated (5) poor (2) pretty small (2) pricey (3) problem (32) rude (2) slow (5) smell (12) smelly (2) smoker (2) stained (2) tacky (2) terrible (3) tiny (8) too small (2) worn (4) worst (4) wrong (2)

Mistake

Appears in 6 comments.

The following words were used in comments with Mistake:
breakfast (3) correct (2) coupons (2) helpful (2) quickly (2) room (4) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. And when there was a mistake on my bill, instead of taking my word for the fact that my group had breakfast coupons (I had one to show them), I was made to stand at the desk while the clerk leafed through all the previous day's breakfast receipts.

"Not as snazzy as it looks " Read full review on TripAdvisor 12/1/2011 Vote

2. We ordered room service multiple times, and it always came exactly when they said it would, food hot and fresh, with no mistakes at any point.

"If the staff aren't all happy people, they're great fakers! " Read full review on TripAdvisor 10/18/2011 Vote

3. at least be honest and say maybe we made a mistake.

"They played us! " Read full review on TripAdvisor 2/12/2011 Vote

4. The manager slipped a $10 restaurant coupon under the door with an apologetic note, so we decided to use it toward a room service breakfast, which was a big mistake.

"WIll never stay here again! " Read full review on TripAdvisor 7/15/2010 Vote

5. The staff was helpful and quickly corrected room type mistake.

Read full review on MyTravelGuide 5/15/2007 Vote

6. The staff was helpful and quickly corrected room type mistake.

Read full review on MyTravelGuide 5/15/2007 Vote