Phoenix Park, Washington DC, Complaint

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Rank

46th

Out of 279

Phoenix Park	Average Price: $307 Check Rates

Hotel Class:

520 North Capitol Street NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 22 of 58
Average review rating: 3.78

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (14) , TripAdvisor (382) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (7) avoid (5) awful (3) bad (18) barely (7) bed bugs (3) big deal (3) broken (4) chipped (5) claustrophobic (2) complain (11) complaint (11) cramped (10) dated (6) difficult (4) dingy (3) dirty (4) disappoint (7) disturbing (5) downside (4) expensive (20) hard (11) hardly (4) horrible (4) issue (11) lack (5) loud (11) mildew (2) miserable (2) negative (13) noise (41) noisy (13) overpriced (3) poor (6) poorly (3) pricey (6) problem (34) ridiculous (4) rude (5) shock (4) slow (7) smell (12) tiny (18) too small (6) uncomfortable (5) unfortunate (5) unpleasant (4) worn (4) worst (4) wrong (8)

Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
$ (2) complaints (20) expectation (2) fee (3) floor (2) hotel (4) ice (2) night (2) not (3) park (2) room (8) small (2) staff (2) table (2)

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1. My only complaint is.

"Great for single mom traveling with two kids! " Read full review on TripAdvisor 4/20/2012 Vote

2. While staying at this hotel one evening someone knocked on my door alleging to be security said that there was a complaint and for me to open the door.

"Do Not Stay Here If You are looking for a safe place to stay. " Read full review on TripAdvisor 10/10/2011 Vote

3. No complaints at all.

"great place in a great location " Read full review on TripAdvisor 9/6/2011 Vote

4. Only complaint was that two light bulbs were out in our room and after three times letting them know, they were still not replaced.

"Very nice in good location " Read full review on TripAdvisor 8/15/2011 Vote

5. Room was very small but that truly is my only 'complaint'.

"Great location! " Read full review on TripAdvisor 6/28/2011 Vote

6. Other than that, we had no complaints.

"Great location and attentive staff! " Read full review on TripAdvisor 3/28/2011 Vote

7. My only small complaint was that they charge an additional $40.

"Quaint and Comfortable " Read full review on TripAdvisor 7/12/2010 Vote

8. Our other complaint was about the construction next door.

"This hotel was our oasis " Read full review on Expedia 7/22/2009 Vote

9. we only had 2 complaints.

"This hotel was our oasis " Read full review on Expedia 7/22/2009 Vote

10. Read some complaints about parking fee, but the fee is what you would expect for a prime location.

"Excellent Hotel " Read full review on TripAdvisor 5/7/2009 Vote