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Rank
46th
Out of 279

Phoenix Park

Average Price: $307  
 
Hotel Class:
520 North Capitol Street NorthWest
Washington DC, 20001 View map  
3-Star Hotel Rank: 22 of 58
Average review rating: 3.78
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (14) , TripAdvisor (382) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 16 comments. 
The following words were used in comments with Complain:
desk (2)   horrible (2)   hotel (4)   management (3)   noise (2)   not (5)   room (4)   staff (3)    
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1. After complaining the only reaction we got was 'that is strange'.
"Terrible... A big and very pricy mistake! " Read full review on TripAdvisor   5/14/2012 Vote      
2. When I called reception to complain at 22.
"Great hotel, but ask for a room without an adjoining door. " Read full review on TripAdvisor   4/14/2012 Vote      
3. I suppose that some will complain that the rooms are smaller (not uncommon for 'historic' hotels) but as someone who is 6'5 and was travelling with at toddler I can attest we were happy with our accommodations.
"Historic hotel with comfort and class " Read full review on TripAdvisor   8/13/2011 Vote      
4. Also some on lower floors complained that they could hear noise from the Dubliner restaurant below.
"Comfortable and Convenient - But Small " Read full review on TripAdvisor   3/14/2011 Vote      
5. We complained four yes four times to no avail.
"Average Accommodiation - problems with some basics " Read full review on TripAdvisor   5/4/2010 Vote      
6. Noise quit @ 4 am - no sleep - complained - hotel did nothing - will never stay there again.
"Bad Night Sleep - Hotel did nothing to compensate " Read full review on TripAdvisor   4/21/2010 Vote      
7. It was loud - when I called to complain the switchboard told me the bar doesn't close until 2:30 and I could talk to the manager in the morning.
"Bad Night Sleep - Hotel did nothing to compensate " Read full review on TripAdvisor   4/21/2010 Vote      
8. You'll be put in their 'thumbelina room' when you tell them the next day this room wasn't a queen or a king, they'll say 'why didn't you come and complain'NO CLASS.
"Bait and Switch " Read full review on TripAdvisor   2/4/2010 Vote      
9. (Not sure what those who complained were looking for, I really just want my reservation to be okay and to get checked in and out quick.
"A nice break from chain hotels " Read full review on TripAdvisor   7/23/2009 Vote      
10. The only bummer was the vending machine was out of Diet Coke, but hey, that's not much to complain about.
"Lucked out on a great deal " Read full review on TripAdvisor   7/23/2009 Vote      
   
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