Madison Hotel Washington Dc, Washington DC, Complaint

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Rank

24th

Out of 279

Madison Hotel Washington Dc	Average Price: $366 Check Rates

Hotel Class:

1177 Fifteenth Street NorthWest

Washington DC, 20005 View map

5-Star Hotel Rank: 3 of 12
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (434)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
better (2) complaints (19) free (2) great (3) hotel (5) internet (3) massage (2) not (6) price (2) renovation (3) room (8) thermostat (2) useful (2)

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1. My only complaint was the thermostat in my room - it had a mind of its own.

"Great service, great location " Read full review on TripAdvisor 3/12/2012 Vote

2. The hotel is centrally located and was close to the convention center, and we left without any complaints.

"A-1 Stay " Read full review on TripAdvisor 3/7/2012 Vote

3. My only complaint would be the noise during the day from the renovations going on, so if you plan on being in the room during the day I would give this place a pass until the renovations are complete.

"Great except for the noise " Read full review on TripAdvisor 1/21/2012 Vote

4. This is my strongest complaint.

"Great hotel, a few kinks need to be worked out " Read full review on TripAdvisor 12/19/2011 Vote

5. The room was fine with no complaints knowing the upcoming renovation will be a great asset and make the hotel and even better place to stay.

"Exceptional Service " Read full review on TripAdvisor 12/13/2011 Vote

6. No complaints, whatsoever.

"Our Experience " Read full review on TripAdvisor 9/21/2011 Vote

7. Another complaint is they charged about 10 dollars for internet but sign up for You First and after one stay internet is free.

"Decent hotel and a great location " Read full review on TripAdvisor 8/3/2010 Vote

8. Our only complaint were the prices at the hotel's restaurant, but there are lots of other choices nearby.

"Amazing Guest Services " Read full review on TripAdvisor 4/30/2010 Vote

9. Small complaint about the massage chair recliner: it was not comfortable unless you were using the massage function.

"Comfortable hotel with excellent location " Read full review on TripAdvisor 1/24/2010 Vote

10. If I had any complaint it would be that if we go again I would ask for a corner room as we thought the walls were toooo thin.

"Classy " Read full review on TripAdvisor 10/8/2009 Vote