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Rank
92nd
Out of 279

Ritz Washington Dc

Average Price: $720  
 
Hotel Class:
3100 South Street NorthWest
Washington DC, 20007 View map  
5-Star Hotel Rank: 11 of 12
Average review rating: 4.36
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (2) , TripAdvisor (80) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 14 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
helpful (2)   nice (2)   personable (2)   service (3)   staff (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I've been turned off by pretentious, stuck up staff in the past, who only are of service because they are trying to get something out of you or it is in their job description(the Aussie at the front desk was really nice and helpful).
"Down to earth experience " Read full review on TripAdvisor   7/31/2010 Vote      
2. It took me 30 minutes at 4:30 a.m. to locate a front desk person (who finally appeared) to help me.
"+1 on the "Team B" Front Deak Comment " Read full review on TripAdvisor   9/2/2008 Vote      
3. Service elsewhere, beyond the front desk was good.
"+1 on the "Team B" Front Deak Comment " Read full review on TripAdvisor   9/2/2008 Vote      
4. I was met at the front desk by a bottle of cold water and a wet cloth to freshen up.
"It was a lovely hotel with wonderful staff " Read full review on TripAdvisor   7/28/2011 Vote      
5. Example: They hand out 'red hot' candies at the front desk.
"Fine Hotel But Some Flaws Too " Read full review on TripAdvisor   7/22/2011 Vote      
6. no front desk, 2 desks to check in.
"why did this cost more than a marriot? " Read full review on TripAdvisor   5/31/2011 Vote      
7. Again, only one person working the front desk.
"Fantastic Location, Nice People, but Service Below Expectation " Read full review on TripAdvisor   2/22/2011 Vote      
8. I had the misfortune of falling ill while at the Ritz and I was genuinely moved by the way everyone from the concierges, to the front desk, the bell stand, housekeeping, and even room service felt the need to check-in on me.
"Beyond Expectations, Staff Felt Like Family " Read full review on TripAdvisor   8/5/2009 Vote      
9. I had a couple of occasions to call the front desk and the responses were almost immediate.
"Absolutely Outstanding! " Read full review on TripAdvisor   3/26/2009 Vote      
10. On a second occasion, I asked the front desk clerk (who looked to be about 20 years old and a student) for a 4 am wake up call and a 4:30 am car to the airport to catch an early flight.
"+1 on the "Team B" Front Deak Comment " Read full review on TripAdvisor   9/2/2008 Vote      
   
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