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OpinionWell
Rank
92nd
Out of 279

Ritz Washington Dc

Average Price: $720  
 
Hotel Class:
3100 South Street NorthWest
Washington DC, 20007 View map  
5-Star Hotel Rank: 11 of 12
Average review rating: 4.36
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (2) , TripAdvisor (80) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Check in
Appears in 11 comments. 
The following words were used in comments with Check in:
 
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1. no front desk, 2 desks to check in.
"why did this cost more than a marriot? " Read full review on TripAdvisor   5/31/2011 Vote      
2. The check in staff had to do double duty as concierge and they were not as connected and well versed as a normal Ritz concierge would be, however, they were always pleasant to work with despite providing minimal service.
"Beautiful boutique hotel slightly lacking the Ritz Carlton service level " Read full review on TripAdvisor   3/20/2011 Vote      
3. We had to wait 15 minutes to check-in because there was only one person checking people in.
"Fantastic Location, Nice People, but Service Below Expectation " Read full review on TripAdvisor   2/22/2011 Vote      
4. the staff practically kiss you when you check in.
"beautiful, posh hotel right in the center of georgetown " Read full review on TripAdvisor   8/27/2010 Vote      
5. Check-in was a joy as I sat down in front of a sweet young lady and learned a little about the hotel's history as an incinerator and the designer's idea to keep fire as a theme throughout the hotel.
"Enjoyable Stay at Other Ritz Carlton " Read full review on TripAdvisor   5/16/2010 Vote      
6. The check-in attendant actually walked me to my room, which I thought was a nice touch.
"Enjoyable Stay at Other Ritz Carlton " Read full review on TripAdvisor   5/16/2010 Vote      
7. They do have to improve on the 'personal' experience that they are trying to show us during check in.
"You just don't get it! " Read full review on TripAdvisor   8/31/2009 Vote      
8. when we arrived i was a little taken aback by the relatively austere lobby - there is no grand check in desk, just 2 one person desks to greet you, no high ceilings and chandeliers.
"very different, mostly positive ritz experience " Read full review on TripAdvisor   8/16/2009 Vote      
9. I had the misfortune of falling ill while at the Ritz and I was genuinely moved by the way everyone from the concierges, to the front desk, the bell stand, housekeeping, and even room service felt the need to check-in on me.
"Beyond Expectations, Staff Felt Like Family " Read full review on TripAdvisor   8/5/2009 Vote      
10. This was a little disappointing since check in begins at 3pm.
"Ringing in 2011!!! " Read full review on TripAdvisor   1/7/2011 Vote      
   
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