Homewood Suites Washington Dc, Washington DC, Service

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Rank

66th

Out of 279

Homewood Suites Washington Dc	Average Price: $288 Check Rates

Hotel Class:

1475 Massachusetts Avenue NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 35 of 58
Average review rating: 4.37

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (26) , Travelocity (5) , TripAdvisor (233) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (10) bath (5) bathroom (28) bed (55) breakfast (218) charge (6) check in (22) check out (6) complimentary (30) cost (18) deal (14) dinner (101) downtown (10) fee (5) food (100) front desk (49) gym (5) hotel (391) housekeeping (9) laundry (15) lobby (20) location (111) manager (13) money (18) neighborhood (10) parking (34) pillow (11) pool (9) price (48) rate (10) recommend (32) restaurant (43) room (320) service (59) shower (10) shuttle (6) staff (156) steam (4) street (28) suite (187) to park (4) towel (11) tub (7) valet (7) valet parking (10) value (21) view (9) walk (117) wireless (23)

Service

Appears in 59 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (5) desk (5) excellent (7) free (4) good (4) great (8) grocery (3) hotel (19) housekeeping (3) nice (3) outstanding (3) perfect (3) price (4)

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1. The suite we stayed was quite large, rooms were clean - service was excellent even you cannot see any housekeeper around :) The room price was included wifi, buffet breakfast and dinner.

"Feel like home " Read full review on TripAdvisor 5/2/2012 Vote

2. Aside from that, the service was excellent, the rooms were clean with two televisions, dual-burner stove, full refrigerator/freezer, and a dishwasher.

"Nice, spacious, great amenities " Read full review on TripAdvisor 4/23/2012 Vote

3. Great customer service here with no attitude.

"Excellent Customer Service/Great Rooms and Breakfast! " Read full review on TripAdvisor 4/16/2012 Vote

4. Hotel is clean, rooms are comfortable, service is good.

"Price, location and service is excellent! " Read full review on TripAdvisor 3/29/2012 Vote

5. The service from the hotel was superior.

"Location, room, breakfast, service all great! " Read full review on TripAdvisor 3/19/2012 Vote

6. Every time I needed a towel or directions, etc they were right there with great service.

"Location, room, breakfast, service all great! " Read full review on TripAdvisor 3/19/2012 Vote

7. Service staff was wonderful, just not given the tools to work with.

"Great hotel with some minor issues " Read full review on TripAdvisor 9/12/2011 Vote

8. It's not like the service staff was sitting around.

"Great hotel with some minor issues " Read full review on TripAdvisor 9/12/2011 Vote

9. Service staff was NOT the problem(they were great).

"Great hotel with some minor issues " Read full review on TripAdvisor 9/12/2011 Vote

10. My big take-away is that Hilton has done an outstanding job in providing the folks at this hotel outstanding customer service training.

"Great hotel staff, good location, excellent value " Read full review on TripAdvisor 9/6/2011 Vote