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OpinionWell
Rank
29th
Out of 107

Best Western Santa Barbara

Average Price: $236  
 
Hotel Class:
336 West Cabrillo Boulevard
Santa Barbara, 93101 View map  
2-Star Hotel Rank: 6 of 20
Average review rating: 2.84
OpinionWell Value Index: 1
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (27) , Travelocity (8) , TripAdvisor (98) , YahooTravel (28)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 13 comments. 
80% wrote positive comments about front desk
The following words were used in comments with Front desk:
better (2)   cool (2)   desk (14)   friendly (3)   helpful (3)    
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1. The front desk employees were extremely helpful and friendly and gave us a much better discount than the AAA price that we'd made reservations with.
"Great location in Santa Barbara " Read full review on TripAdvisor   4/7/2012 Vote      
2. The front desk clerk was pleasant and efficient but his attire was not very professional looking.
"Mixed bag... " Read full review on TripAdvisor   6/14/2011 Vote      
3. When I let the front desk know of the situation, they acted swiftly to correct the situation but it definitely undermined my confidence in the security of my room.
"Will NEVER stay here again..... " Read full review on TripAdvisor   4/28/2011 Vote      
4. Great location, and all the staff seemed really nice and willing to help except for the person at the front desk the party night.
"Almost perfect " Read full review on TripAdvisor   4/26/2010 Vote      
5. The front desk staff was friendly.
"Nice hotel across from the beach " Read full review on Travelocity   9/1/2007 Vote      
6. Only problem we have, which has become an ongoing joke, is that the key cards often do not work and we make several trips to the front desk.
"A great hotel in Santa Barbara " Read full review on TripAdvisor   4/9/2012 Vote      
7. Only one person at the front desk saved our experience by allowing us to switch to a better room.
"Paper thin walls, extremely outdated, overpriced " Read full review on YahooTravel   4/12/2009 Vote      
8. I called the hotel and Jess Fletcher of the Front Desk and Luz Estrada of Housekeeping went out of their way to actually check the room inspite of their busy schedule.
"Great Staff - Good Oceanview Rooms " Read full review on TripAdvisor   7/18/2008 Vote      
9. We asked, 3 times, for another set of towels as well as a hair dryer(there wasn`t one in the room) but neither was ever brought up until I went to the front desk on our way back from dinner.
"Not If You Need Your Sleep... " Read full review on TripAdvisor   4/6/2008 Vote      
10. Also, the front desk staff is rude and unwelcoming.
"Great location, noisy nights " Read full review on TripAdvisor   8/12/2009 Vote      
   
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