Santa Barbara Hotels, Santa Barbara, Service

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Rank

17th

Out of 107

Santa Barbara Hotels	Average Price: $223 Check Rates

Hotel Class:

17 West Haley Street

Santa Barbara, 93101 View map

2-Star Hotel Rank: 3 of 20
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (5) , Travelocity (8) , TripAdvisor (249) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (8) bar (24) bathroom (28) beach (61) bed (31) breakfast (127) charge (8) check in (11) check out (6) closet (4) complimentary (18) cost (7) deal (6) decor (5) dinner (11) downtown (39) fee (4) food (12) freeway (3) front desk (31) hotel (365) lobby (15) location (185) maid (2) manager (22) money (15) ocean (5) parking (75) patio (3) pillow (4) price (30) rate (12) recommend (41) restaurant (68) room (313) service (45) shower (9) shuttle (2) spa (2) staff (133) street (138) to park (6) towel (3) valet (14) valet parking (7) value (23) view (11) walk (63) wireless (6)

Service

Appears in 45 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (11) desk (4) excellent (7) friendly (5) good (7) great (6) guest (5) helpful (5) hotel (18) liked (3) location (6) management (6) need (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. For guests arriving by car, I recommend using the valet parking service.

"Weekend Get-away " Read full review on TripAdvisor 5/2/2012 Vote

2. Nice clean hotel with good service, but no one offered to carry our suitcases or show us to to room which is a standard in $250 a night hotel.

"This is nice and clean hotel but too expensive for what it is " Read full review on TripAdvisor 4/23/2012 Vote

3. I think that is very good customer service ;) We most definately would go back and explore the area a bit more.

"Good Customer Service " Read full review on TripAdvisor 4/13/2012 Vote

4. The parking is a bit tight as well; sometimes they have valet service to help with it, but can be a bit inconvenient if you want to drive around a lot (honestly though, you probably won't need to drive much from here, if you do, it defeats the purpose of going to a hotel in this location).

"OK stay, some good things, some not so good " Read full review on TripAdvisor 3/28/2012 Vote

5. Excellent customer service.

"Great service and great location " Read full review on TripAdvisor 3/8/2012 Vote

6. Very friendly,helpful staff and great service.

"Nice property " Read full review on TripAdvisor 2/7/2012 Vote

7. Good service overall,the hotel had charm and the breakfast was very good too,it came free with your hotel stay.

""Great Area" " Read full review on TripAdvisor 2/4/2012 Vote

8. Great customer service.

"AMAZING STAY " Read full review on TripAdvisor 2/3/2012 Vote

9. We spent 3 days in Santa Barbara, and our trip was made wondrful with the excellent service and location of this hotel.

"Excellent Quality at an Excellent Price (for Santa Barbara that is) " Read full review on TripAdvisor 12/17/2011 Vote

10. Douglas Anderson, Guest Service Manager, is the best.

"Wonderful Staff " Read full review on TripAdvisor 12/15/2011 Vote