Pacifica Suites Santa Barbara, Santa Barbara, Front Desk

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Rank

6th

Out of 107

Pacifica Suites Santa Barbara	Average Price: $225 Check Rates

Hotel Class:

5490 Hollister Avenue

Santa Barbara, 93111 View map

4-Star Hotel Rank: 2 of 6
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (53) , Travelocity (5) , TripAdvisor (184)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (10) bar (6) bath (5) bathroom (19) beach (45) bed (49) breakfast (222) charge (8) check in (23) closet (8) complimentary (35) cost (10) deal (8) decor (5) dinner (9) downtown (32) fee (5) food (18) freeway (51) front desk (33) highway (16) hot tub (18) hotel (242) housekeeping (5) landscape (10) lobby (18) location (58) manager (13) money (8) parking (17) patio (15) pillow (10) pool (86) price (29) rate (28) recommend (26) restaurant (17) room (335) service (29) shower (10) spa (7) staff (113) street (16) suite (178) towel (8) value (18) view (9) walk (13) wireless (8)

Front desk

Appears in 33 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (3) free (3) friendly (3) guest (3) happy (2) helpful (5) housekeeping (3) informative (2) internet (4) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was always very happy to supply them when asked, but we had to go ask each time we went out to the pool, Room: the water is HARD.

"Good option for teen aged kids who don't want to share a bed " Read full review on TripAdvisor 4/8/2012 Vote

2. The front desk staff was friendly and greeted us with a smile.

"Awesome! " Read full review on TripAdvisor 3/14/2012 Vote

3. The front desk staff is amazing and helpful.

"Great place, yummy breakfast and great service " Read full review on TripAdvisor 2/3/2012 Vote

4. Our check in was very quick and the women of the front desk was most helpful when we asked for information about where to get something to eat.

"Excellent!!! " Read full review on TripAdvisor 12/10/2011 Vote

5. Special kudos to the front desk staff assisting me with flight check-in on the computer in the back office.

"In Santa Barbara for our niece's wedding " Read full review on TripAdvisor 7/27/2011 Vote

6. Front desk staff are efficient at check-in/out and offered great restaurant recommendations (try Brophy Bros at the harbor).

"Pleasantly surprised... " Read full review on TripAdvisor 1/24/2011 Vote

7. Housekeeping and front desk do a good job as well.

"Pleasantly surprised... " Read full review on TripAdvisor 1/24/2011 Vote

8. I called to the front desk to help and after 4 hours when they didn't respond, I called again and they sent the maintenance man to put another series of springs over the one that was already there.

"SOOOO OVERRATED " Read full review on TripAdvisor 5/9/2010 Vote

9. The front desk staff was pleasant and friendly.

"A wonderful stay. " Read full review on TripAdvisor 4/14/2010 Vote

10. The front desk staff was courteous and efficient, getting me checked in immediately, where I recieved my breakfast vouchers and simple directions to my suite.

"Fantastic all suite property minutes from downtown & beach, with serene historical grounds and all the amenities! " Read full review on TripAdvisor 9/30/2009 Vote