San Diego Four Points, San Diego, Front Desk

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Rank

116th

Out of 517

San Diego Four Points	Average Price: $155 Check Rates

Hotel Class:

8110 Aero Drive

San Diego, 92123 View map

3-Star Hotel Rank: 55 of 101
Average review rating: 3.29

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (52) , MyTravelGuide (13) , Travelocity (7) , TripAdvisor (118) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (8) bar (23) bath (12) bathroom (29) beach (6) bed (30) breakfast (28) brunch (5) charge (8) check in (12) complimentary (5) decor (7) dinner (10) downtown (30) fitness center (9) food (23) freeway (14) front desk (42) gym (7) hot tub (5) hotel (289) housekeeping (11) landscape (6) lobby (30) location (48) manager (8) money (7) parking (50) pillow (6) pool (43) price (19) rate (17) recommend (10) refund (7) restaurant (46) room (248) room service (10) service (35) shower (13) shuttle (20) spa (7) staff (83) street (7) suite (7) towel (17) tub (7) value (8) view (5) walk (13) wireless (15)

Front desk

Appears in 42 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (4) carpet (5) desk (42) good (3) guest (3) helpful (9) hotel (6) nice (7) recommend (2) renovation (2) smell (2) staff (13) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk service was nice and polite, as was the restaurant staff.

"Take it from someone who never submits poor reviews " Read full review on TripAdvisor 4/6/2012 Vote

2. Matt from the front desk was super friendly and nice and check in was quick.

"Great Hotel with Great Service " Read full review on TripAdvisor 12/6/2011 Vote

3. The front desk people were very friendly and helpful for the most part.

"Potential for a Good Hotel " Read full review on TripAdvisor 8/13/2011 Vote

4. Front desk staff was excellent.

"Nice hotel, excellent front desk staff. " Read full review on TripAdvisor 7/28/2011 Vote

5. We checked in around 10pm and our front desk person, Matt, was very nice and helpful and put us in a room reserved for SPG guest.

"Staff was helpful but you can hear everything! " Read full review on TripAdvisor 6/20/2011 Vote

6. I will definitely have my family stay somewhere else since the front desk was so unwilling to help me.

"Front Desk Agent wouldn't help me " Read full review on TripAdvisor 6/8/2011 Vote

7. Never will i stay at that Sheraton, HILTON rooms are much nicer, front desk is very helpful.

"BEWARE OF "MANAGMENT" REX" AND BED BUGS " Read full review on TripAdvisor 5/5/2011 Vote

8. best to walk to front desk if you need something most times i attempted to call them the line was busy.

"just ok if all you need is somewhere to sleep " Read full review on TripAdvisor 4/27/2010 Vote

9. would have been nice if front desk warned me about that.

"just ok if all you need is somewhere to sleep " Read full review on TripAdvisor 4/27/2010 Vote

10. We are Starwood Frequent Travellers and we were upgraded to a suite by the very polite and professional front desk staff.

"Excellent Experience - Remodel Complete, Nice Rooms, Great Value " Read full review on Travelocity 1/1/2009 Vote