Courtyard by Marriott San Diego Old Town, San Diego, Service

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Rank

98th

Out of 517

Courtyard by Marriott San Diego Old Town	Average Price: $176 Check Rates

Hotel Class:

2435 Jefferson Street

San Diego, 92110 View map

3-Star Hotel Rank: 50 of 101
Average review rating: 3.96

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (149) , Travelocity (4) , TripAdvisor (159) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (11) bathroom (27) beach (6) bed (24) bill (5) breakfast (48) charge (10) check in (13) complimentary (6) deal (7) decor (5) dinner (11) discount (6) downtown (21) fee (9) food (21) freeway (56) front desk (34) highway (14) hot tub (5) hotel (240) housekeeping (6) interstate (5) lobby (45) location (95) manager (6) money (7) parking (85) patio (5) pillow (4) pool (39) price (21) rate (13) recommend (16) restaurant (62) room (235) room service (3) service (31) sheets (3) shower (14) shuttle (21) staff (84) street (54) suite (6) to park (15) value (8) view (7) walk (48) wireless (3)

Service

Appears in 31 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
convenient (3) customer (5) downtown (2) excellent (3) food (3) free (4) good (3) great (10) high (3) hotel (6) internet (5) nice (4) reasonable (2)

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1. We had one or two other difficulties caused by missing luggage and again this was handled with impressively good service.

"Get a good room and you will be happy " Read full review on TripAdvisor 5/19/2012 Vote

2. Great service from the check-in staff, managers, shuttle drivers and restaurant.

"Great service " Read full review on TripAdvisor 5/9/2012 Vote

3. The shuttle was the reason I booked this hotel in Old Town and the service was great.

"Great service " Read full review on TripAdvisor 5/9/2012 Vote

4. Would be better with an inclusive self service type breakfast.

"Friendly staff, handy for old town " Read full review on TripAdvisor 4/26/2012 Vote

5. I had stayed at the hotel several times in the past few years and while it had not been updated to the new Marriott Courtyard standards, the property was 'ok' and the service always excellent.

"Worst Courtyard stay EVER " Read full review on TripAdvisor 1/14/2012 Vote

6. Thank you, its nice to get some good customer service.

"Great Location-Thin Walls " Read full review on TripAdvisor 12/14/2011 Vote

7. If you want to go Downtown, there is a good trolley / tram service that goes from the station a short walk from the hotel.

"OK for a short stay " Read full review on TripAdvisor 10/27/2011 Vote

8. What a neat and convenient service.

"Pre-Cruise Stay at Courtyard was excellent " Read full review on TripAdvisor 10/26/2011 Vote

9. The customer service was awesome.

"Pretty good " Read full review on TripAdvisor 9/16/2011 Vote

10. I'm a loyal Marriott customer and especially like the Courtyards with the free internet access and reasonably priced breakfast service but this particular hotel is high on my list as it is the complete package.

"Hidden Gem in Old Town San Diego " Read full review on TripAdvisor 6/13/2011 Vote