Courtyard by Marriott San Diego Old Town, San Diego, Front Desk

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OpinionWell
Rank

98th

Out of 517

Courtyard by Marriott San Diego Old Town	Average Price: $176 Check Rates

Hotel Class:

2435 Jefferson Street

San Diego, 92110 View map

3-Star Hotel Rank: 50 of 101
Average review rating: 3.96

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (149) , Travelocity (4) , TripAdvisor (159) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (11) bathroom (27) beach (6) bed (24) bill (5) breakfast (48) charge (10) check in (13) complimentary (6) deal (7) decor (5) dinner (11) discount (6) downtown (21) fee (9) food (21) freeway (56) front desk (34) highway (14) hot tub (5) hotel (240) housekeeping (6) interstate (5) lobby (45) location (95) manager (6) money (7) parking (85) patio (5) pillow (4) pool (39) price (21) rate (13) recommend (16) restaurant (62) room (235) room service (3) service (31) sheets (3) shower (14) shuttle (21) staff (84) street (54) suite (6) to park (15) value (8) view (7) walk (48) wireless (3)

Front desk

Appears in 34 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) clerk (2) desk (35) exceptional (3) families (2) friendly (5) great (4) helpful (7) hotel (6) housekeeping (3) liked (3) lobby (2) management (3) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Back to the front desk where we were moved to a standard room (was fine with that) that was newly renovated.

"Worst Courtyard stay EVER " Read full review on TripAdvisor 1/14/2012 Vote

2. On the plus side, the front desk clerks (all shifts) were very nice and helpful.

"For a Courtyard, just OK " Read full review on TripAdvisor 12/19/2011 Vote

3. The front desk staff was great.

"Great Location-Thin Walls " Read full review on TripAdvisor 12/14/2011 Vote

4. Front desk staff very friendly and helpful, they matched a lower rate that had been given to the family we were traveling with.

"Convenient Old Town Hotel " Read full review on TripAdvisor 9/13/2011 Vote

5. Most of the front desk staff were great except for one guy that seemed to have a lazy streak in him a mile wide.

"Very good hotel to stay at. " Read full review on TripAdvisor 7/14/2011 Vote

6. We arrived to find the outside of the hotel presentable and the front desk staff was very kind and helpful.

"Nice location, complimentary shuttle but rooms need a MAKEOVER " Read full review on TripAdvisor 2/5/2011 Vote

7. Front desk staff are cheerful, helpful and respectful.

"Beautiful Southwest Ambience in an efficient business hotel. " Read full review on TripAdvisor 1/31/2010 Vote

8. When I was in line to check in, an employee with very nice smile at front desk gave us a warm welcome.

"How fabulous....... " Read full review on Expedia 9/9/2009 Vote

9. The front desk staff were very friendly and helpful.

"Great business hotel, VERY friendly staff " Read full review on TripAdvisor 1/24/2009 Vote

10. The front desk staff was very helpful and pleasant.

"Mixing Business With Pleasure Together " Read full review on TripAdvisor 10/13/2007 Vote