Hilton San Diego Mission Valley Hotel, San Diego, Manager

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Rank

90th

Out of 517

Hilton San Diego Mission Valley Hotel	Average Price: $152 Check Rates

Hotel Class:

901 Camino del Rio South

San Diego, 92037 View map

3-Star Hotel Rank: 44 of 101
Average review rating: 3.69

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (66) , MyTravelGuide (141) , TripAdvisor (241) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 15 comments.

The following words were used in comments with Manager:
generous (2) helpful (2) hotel (4) management (16) problem (2)

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1. ' Finally I got a helpful accountant/manager who tried to help.

"Incredible disappearing valets! " Read full review on TripAdvisor 5/16/2007 Vote

2. I also left my email address for the general manager Hector to contact me but I have yet to hear from him or anyone else.

"The worst Hilton Hotel EVER " Read full review on TripAdvisor 12/30/2011 Vote

3. The manager did come up after that and told me he would refund my stay.

"The worst Hilton Hotel EVER " Read full review on TripAdvisor 12/30/2011 Vote

4. Checked out several hours after that and still did not hear back from the manager.

"This place is a disappointment -manager does not care " Read full review on TripAdvisor 12/16/2011 Vote

5. Next morning, received another 'we aim to be the best and want to get a 10 on the survey' form from manager.

"This place is a disappointment -manager does not care " Read full review on TripAdvisor 12/16/2011 Vote

6. We are grateful that the arrangement by the hotel manager.

"It is a treat to be able to use the meeting room for fellowship " Read full review on TripAdvisor 11/30/2011 Vote

7. The only good thing I have to say about the Hilton Mission Valley is that the manager 'Amy' facilitated the quick resolution of the block off my credit (not debit) card, which was STILL on hold 3 days after I arrived, which I think is ridiculous.

"NO Executive lounge anymore, not noted on Web Site! Huge CC block!" " Read full review on TripAdvisor 10/21/2009 Vote

8. The hotel manager/GM was useless and made no attempt to make change my experience at his hotel (a reflection of leadership?).

"Not to Hilton standards. " Read full review on TripAdvisor 7/30/2009 Vote

9. I had asked to speak with a manager on duty, and she gave us a room.

"Bad Customer Service " Read full review on Expedia 4/8/2009 Vote

10. Hotel managers did you read those last three sentences.

"Pretty good...Typical Hilton. " Read full review on TripAdvisor 12/1/2008 Vote