San Diego Marriott Hotel & Marina, San Diego, Front Desk

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Rank

32nd

Out of 517

San Diego Marriott Hotel & Marina	Average Price: $317 Check Rates

Hotel Class:

333 West Harbor Drive

San Diego, 92101 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 3.95

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (183) , TripAdvisor (637) , YahooTravel (125)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (44) balcony (164) bar (130) bath (22) bathroom (75) beach (29) bed (97) bill (20) breakfast (110) charge (32) check in (80) check out (28) concierge (74) cost (37) dinner (41) downtown (84) fee (22) fitness center (23) food (146) front desk (55) gym (25) hot tub (21) hotel (1138) housekeeping (26) lobby (100) location (384) lunch (19) money (23) parking (110) pillow (25) pool (394) price (91) rate (41) recommend (78) restaurant (232) room (985) room service (53) service (201) shower (55) shuttle (17) staff (250) street (52) suite (23) towel (27) valet (44) valet parking (23) view (386) walk (205) waterfront (27) wireless (36)

Front desk

Appears in 55 comments.

52% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) concierge (4) desk (56) floor (3) friendly (4) guest (4) helpful (7) hotel (7) housekeeping (4) new (3) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. i cant understand why there are 3 front desk staff checking people in with huge lines to do.

"nice location being run on a shoe string budget " Read full review on TripAdvisor 4/8/2012 Vote

2. The staff were all great and helpful from the concierge, valets , bellboys , front desk and cleaning crews.

"Water view room a winner. " Read full review on TripAdvisor 11/3/2011 Vote

3. Front desk staff were helpful and well-informed.

"Excellent choice for Convention Center " Read full review on TripAdvisor 10/18/2011 Vote

4. Prompt, courtesy front desk staff.

"Top notch all the way. Great service and views! " Read full review on TripAdvisor 10/5/2011 Vote

5. The front desk staff were good, and all the public areas were clean.

"Not as bad as the reviews indicated " Read full review on TripAdvisor 6/17/2011 Vote

6. All staff we had encounters with were excellent, the front desk and the doormen stood out as very friendly and accommodating.

"Excellent Option for Petco / Conventions " Read full review on TripAdvisor 5/5/2010 Vote

7. We were already using a Friends & Family Rate and the front desk staff had no problems giving us a nice upgrade even with our discounted rate.

"Excellent Option for Petco / Conventions " Read full review on TripAdvisor 5/5/2010 Vote

8. we got to the front desk and nicely asked if we could get an up grade since we just got married and i was paying 269 a night anyways why not.

"Stayed at 4 hotels that week and this was by far the WORST " Read full review on TripAdvisor 3/13/2010 Vote

9. The front desk took care of all our needs and answered all our questions.

"Beautiful Hotel with Awesome Views " Read full review on TripAdvisor 6/16/2009 Vote

10. The front desk was wonderful and very accomodating in getting us a new room.

"Great view, wonderful staff " Read full review on Expedia 11/4/2008 Vote