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Rank
13th
Out of 517

Rancho Bernardo Inn

Average Price: $268  
 
Hotel Class:
17550 Bernardo Oaks Drive
San Diego, 92128 View map  
4-Star Hotel Rank: 6 of 30
Average review rating: 3.87
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (52) , Travelocity (5) , Expedia (22) , TripAdvisor (389)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 23 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
complimentary (2)   customer (2)   helpful (4)   hotel (3)   management (23)   nice (3)   secure (2)   service (4)   staff (4)   well (2)    
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1. A special thanks for the complimentary delivery of champagne and strawberries by the hotel manager - proof positive the folks at the Rancho Bernardo Inn know how to pay attention to the small details.
"First Class Resort - Exceptional Service " Read full review on TripAdvisor   12/14/2011 Vote      
2. The fellow who is the General Manager obviously has done a good job of hiring young, helpful staff noticeable from the minute you arrive.
"Quiet Retreat that is a Treat " Read full review on TripAdvisor   10/10/2011 Vote      
3. I would highly recommend this beautiful property to anyone (and as a District Travel Manager for AAA I've stayed at quite-a-few very nice resorts over the years).
"Relaxing yet Rejuvenating - Energetic yet Peaceful " Read full review on TripAdvisor   5/10/2011 Vote      
4. The staff were unfailingly friendly and helpful (the front of house manager went to a great deal of trouble to help us with route planning to local attractions) and we loved every minute of our stay.
"Wonderful relaxed atmosphere " Read full review on TripAdvisor   8/27/2008 Vote      
5. A few moments later there was a knock on the door with champagne and chocolate covered strawberries from the manager welcoming us and offering any further assistance if needed.
"The Best part of our honeymoon!!! " Read full review on TripAdvisor   8/8/2007 Vote      
6. John Gates (General Manager) and all your staff for continuing to make our experience at the Rancho Bernardo the bestest ever.
"Home away from home. . . " Read full review on TripAdvisor   3/18/2012 Vote      
7. Nice touch with the personal note from the manager.
"Awesome place to stay!!!!! (and golf) " Read full review on TripAdvisor   3/5/2012 Vote      
8. We were celebrating our Anniversary and upon arriving, we had a complimentary bottle of champagne and chocolate covered strawberries along with a personal note from the Manager.
"1st time visit at Rancho Bernardo to celebrate Anniversary " Read full review on TripAdvisor   2/27/2012 Vote      
9. The front desk manager apologize and also informed me a few months back they had a flat screen TV stolen out of their room and a security guard assaulted.
"Think twice about staying here - Multiple thefts have occured " Read full review on TripAdvisor   1/26/2012 Vote      
10. My second day at the conference my BMW was stolen out of the parking lot sometime before 7:30 p.m. Valet and Security were less than helpful as was the Front Desk Manager.
"Think twice about staying here - Multiple thefts have occured " Read full review on TripAdvisor   1/26/2012 Vote      
   
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