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Rank
13th
Out of 517

Rancho Bernardo Inn

Average Price: $268  
 
Hotel Class:
17550 Bernardo Oaks Drive
San Diego, 92128 View map  
4-Star Hotel Rank: 6 of 30
Average review rating: 3.87
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (52) , Travelocity (5) , Expedia (22) , TripAdvisor (389)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 52 comments. 
68% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (8)   helpful (8)   hotel (5)   secure (4)   service (8)   spa (3)   staff (14)   valet (6)   well (3)    
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1. We were particularly well taken care of by your Front Desk Supervisor, Kyle Mitchell, who patiently assisted us with last minute changes to our room reservations.
"Home away from home. . . " Read full review on TripAdvisor   3/18/2012 Vote      
2. The front desk was fantastic every time I called them before and during the stay, however.
"Huge disappointment on several levels. " Read full review on TripAdvisor   12/17/2011 Vote      
3. I told Carley who was helping us at the front desk that we had already left a cash tip ($10, plus $2 more on the room bill for a total of $12, which reflected over 25 % tip on $44.18) with Joe at the Pool Bar.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
4. Front desk and bell staff were friendly and helpful.
"Nice hotel - great beer tasting excursion! " Read full review on TripAdvisor   10/28/2011 Vote      
5. So I walked to the front desk and the gal there said she didn't know anything about it but then jumped on the radio to someone saying 'what do you know about that black Honda Civic in Valet with the alarm that's been going off?' Nice.
"Disappointed. Our discount applied to our service too, I guess. " Read full review on TripAdvisor   8/7/2011 Vote      
6. we had a living social voucher, which we had to prompt the front desk staff to give us all that we paid for, (kind of a pain).
"ummmm " Read full review on TripAdvisor   8/3/2011 Vote      
7. Friendly servers/bellhops/front desk.
"Well done " Read full review on TripAdvisor   7/31/2011 Vote      
8. The front desk staff member who helped us find another room was very kind and helpful.
"Disappointing and overpriced " Read full review on TripAdvisor   6/28/2011 Vote      
9. All staff was friendly (especially Hannah at the front desk) and accommodating.
"The stay at the Inn was enjoyable and accommodating from moment of arrival to day of departure. " Read full review on TripAdvisor   5/3/2011 Vote      
10. Holly at the front desk made me feel so welcome and helped me find my way around the property.
"Local San Diego Gem " Read full review on TripAdvisor   5/2/2011 Vote      
   
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