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Rank
13th
Out of 517

Rancho Bernardo Inn

Average Price: $268  
 
Hotel Class:
17550 Bernardo Oaks Drive
San Diego, 92128 View map  
4-Star Hotel Rank: 6 of 30
Average review rating: 3.87
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (52) , Travelocity (5) , TripAdvisor (389) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 31 comments. 
50% wrote positive comments about bill
The following words were used in comments with Bill:
nice (2)   problem (2)   resort (2)   reviews (2)    
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1. Instead of experiencing a nice, well paced meal at a place that bills itself as a top flight restaurant, we were ignored for ONE HOUR while the kitchen did who knows what.
"Awful, over priced, over rated! " Read full review on TripAdvisor   1/14/2012 Vote      
2. This resort is brimming with possibilities with it's gorgeous surroundings, but with the lack of communication, mistakes in billing and poor customer service it falls out of grace.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
3. I had my card out, but then did a quick mental calculation, and told her she needed to run the totals again and give me a new final bill.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
4. Check out was un friendly as well - bill was in-correct first time and I got attitude when I circled the charges that needed to come off.
"Wont stay here again for the money " Read full review on TripAdvisor   7/30/2010 Vote      
5. Sure, money was credited on the bill.
"Awful, over priced, over rated! " Read full review on TripAdvisor   1/14/2012 Vote      
6. I would not have paid $15.00 each for that breakfast, or I guess you called it brunch, and we were presented a bill showing us that had this not been included in our package, we would have been charged $59.
"Awful, over priced, over rated! " Read full review on TripAdvisor   1/14/2012 Vote      
7. I just reviewed the final bill and for the first time was actually able to understand (clearly documented) the charges incurred.
"Birthday & Thanksgiving Holiday at the Inn " Read full review on TripAdvisor   11/27/2011 Vote      
8. The waitress just said 'oh, sorry' and didn't bring us another one or offer to take it off the bill.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
9. Carley said, 'oh that charge does not reflect in the total', you can just pay the bill as 'the total doesn't include that line item'.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
10. I told Carley who was helping us at the front desk that we had already left a cash tip ($10, plus $2 more on the room bill for a total of $12, which reflected over 25 % tip on $44.18) with Joe at the Pool Bar.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
   
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