Doubletree San Diego, San Diego, Service

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Rank

62nd

Out of 517

Doubletree San Diego	Average Price: $171 Check Rates

Hotel Class:

11915 El Camino Real

San Diego, 92130-2539 View map

3-Star Hotel Rank: 30 of 101
Average review rating: 4.03

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (1492) , Travelocity (2) , TripAdvisor (176) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (13) bath (6) bathroom (27) beach (36) bed (52) breakfast (62) charge (10) check in (30) check out (8) complimentary (9) deal (9) decor (5) dinner (7) downtown (16) fee (4) fitness center (5) food (32) freeway (31) front desk (41) gym (5) highway (10) hot tub (9) hotel (306) lobby (15) location (89) manager (9) money (10) ocean (6) parking (38) patio (4) pillow (11) pool (119) price (23) rate (33) recommend (19) restaurant (49) room (273) room service (12) service (54) shower (5) shuttle (18) staff (68) street (14) suite (16) towel (19) value (17) view (14) walk (15) wireless (13)

Service

Appears in 54 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
better (5) customer (14) desk (3) double (4) excellent (7) good (4) great (8) helpful (3) hotel (10) management (3) need (3) nice (5) terrible (2) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall service was good, but when I went for a swim in the morning, there were no towels at the pool (The hotel instruction manual in the room said these would be there.

"Noisy room in hotel with beautiful garden setting " Read full review on TripAdvisor 2/14/2012 Vote

2. The service is excellent, and the rooms were very nice.

"Beautiful, clean rooms, great prices through priceline " Read full review on TripAdvisor 1/2/2012 Vote

3. The service was excellent from the moment I checked in at the desk thru to my last breakfast the day I checked out.

"Beautiful, will return to this hotel when in the area. " Read full review on TripAdvisor 10/27/2011 Vote

4. the level of service they provided was better than i have received in many 5 star hotels.

"lovely property " Read full review on TripAdvisor 10/21/2011 Vote

5. Richard did not have to do this, but the pride he takes in the Double Tree brand and the care of his patrons truly shows his committment to service.

"****Service beyond compare!!!**** " Read full review on TripAdvisor 9/13/2011 Vote

6. Do yourself a favor: stay at a lower end hotel and get these services for free.

"Tired of being nickled and dimed! " Read full review on TripAdvisor 8/27/2011 Vote

7. Desk and staff service is excellent.

"Nice, but quirky " Read full review on TripAdvisor 7/28/2011 Vote

8. She was exceptionally cheerful and provided great service on the mornings that I visited the restaurant.

"Great Business Hotel - with one bad and one exceptional employee " Read full review on TripAdvisor 7/28/2011 Vote

9. The staff was very friendly and helpful, and the service was great overall.

"Outstanding Hotel " Read full review on TripAdvisor 1/24/2011 Vote

10. GREAT customer service.

"Great hotel/location. Terrible customer service in last & found dept " Read full review on TripAdvisor 7/21/2010 Vote