Doubletree San Diego, San Diego, Manager

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Rank

62nd

Out of 517

Doubletree San Diego	Average Price: $171 Check Rates

Hotel Class:

11915 El Camino Real

San Diego, 92130-2539 View map

3-Star Hotel Rank: 30 of 101
Average review rating: 4.03

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (1492) , Travelocity (2) , TripAdvisor (176) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I contacted the hotel manager to help me with this matter, he was rude and yelling at me, saying MY bank was scum.

"Never stay at a Doubletree/Hilton again! " Read full review on TripAdvisor 12/15/2007 Vote

2. The staff were extremely friendly and the manager was a very kind young man.

"Heaven on earth " Read full review on TripAdvisor 1/14/2012 Vote

3. Never heard from her called and talked to a manager.

"Great hotel/location. Terrible customer service in last & found dept " Read full review on TripAdvisor 7/21/2010 Vote

4. The front desk clerk and the manager of the hotel refused to honor the rate because 'it was too low of a rate for them to do it.

"Unreliable And Less Than Honest " Read full review on TripAdvisor 3/27/2010 Vote

5. I placed a complaint with Hilton and am awaiting a call from the site manager.

"Beautiful hotel, but expensive and beware of 2nd floor rooms " Read full review on TripAdvisor 3/8/2010 Vote

6. When we repeatedly asked her to transfer our call to the front desk, she said she is the front desk and when we asked to speak w/ the hotel manager, she said there was not one available and said 'you have to deal w/ me'.

"Hostile Customer Services / Ghost Hotel Manager " Read full review on TripAdvisor 8/10/2009 Vote

7. Not the hotel manager of their customer service dept.

"Hostile Customer Services / Ghost Hotel Manager " Read full review on TripAdvisor 8/10/2009 Vote

8. The dining room manager.

"nice hotel, but *amazing* staff " Read full review on TripAdvisor 3/28/2009 Vote

9. The manager (whose name I will almost certainly misspell, so I won't even try) was extremely accommodating.

"nice hotel, but *amazing* staff " Read full review on TripAdvisor 3/28/2009 Vote