Pacific Terrace Hotel, San Diego, Service

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Rank

5th

Out of 517

Pacific Terrace Hotel	Average Price: $451 Check Rates

Hotel Class:

610 Diamond Street

San Diego, 92109 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 4.54

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (88) , Travelocity (25) , TripAdvisor (753) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) balcony (161) bar (99) bath (25) bathroom (73) beach (608) bed (116) breakfast (333) charge (37) check in (48) complimentary (35) concierge (43) cost (36) deal (32) dinner (53) downtown (21) fee (41) food (77) front desk (109) hot tub (59) hotel (1414) housekeeping (27) lobby (25) location (315) manager (21) money (26) neighborhood (24) ocean (442) parking (188) patio (70) pillow (30) pool (425) price (112) rate (85) recommend (109) restaurant (304) room (1196) room service (39) service (261) shower (42) spa (22) staff (573) street (61) suite (170) to park (24) towel (52) tub (35) valet (25) view (526) walk (197)

Service

Appears in 261 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
clean (13) customer (29) desk (12) excellent (23) friendly (16) good (24) great (53) hotel (76) location (15) love (13) nice (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Congratulations on knowing what it take to provide outstanding service in a beautiful hotel in a wonderful location.

"What an unbelievable gem! Love the staff! " Read full review on TripAdvisor 5/18/2012 Vote

2. continue to take good care of your staff you are very blessed with outstanding, dedicated employees whos service guarantees return business.

"What an unbelievable gem! Love the staff! " Read full review on TripAdvisor 5/18/2012 Vote

3. Location is awesome and central to everything, rooms and beach views are superb but it is the great staff and service that made our stay so memorable.

"Best beach holiday hotel! " Read full review on TripAdvisor 5/11/2012 Vote

4. It was wonderful-, great service, staff is the friendliest and most accommodating.

"Wonderful small friendly hotel " Read full review on TripAdvisor 4/26/2012 Vote

5. The service was absolutely excellent and the employees clearly love their jobs and sincerely want to provide a good experience.

"Beachfront comfort and convenience " Read full review on TripAdvisor 4/23/2012 Vote

6. Drinks and light food can be ordered from the pool area in the afternoon, and the service was always prompt, polite and with a smile.

"Fabulous -- Loved it!!! " Read full review on TripAdvisor 4/22/2012 Vote

7. The service is truly excellent here.

"This review to even out my earlier review " Read full review on TripAdvisor 4/22/2012 Vote

8. We rented boards and the hotel even has a free locker service to keep them for you when not using them.

"More than expected! " Read full review on TripAdvisor 4/19/2012 Vote

9. there are only a few things that hampered our stay, but those are merrilly personal preferance, the rooms were very well kept, and the service was decent.

"The service was decent " Read full review on TripAdvisor 4/3/2012 Vote

10. Very professional and helpful service.

"Very enjoyable " Read full review on TripAdvisor 3/29/2012 Vote