Homewood Suites San Diego, San Diego, Service

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Rank

2nd

Out of 517

Homewood Suites San Diego	Average Price: $225 Check Rates

Hotel Class:

2576 Laning Road

San Diego, 92106 View map

3-Star Hotel Rank: 2 of 101
Average review rating: 4.65

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (39) , Travelocity (3) , TripAdvisor (305)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (25) bar (29) bath (22) bathroom (55) beach (33) bed (84) breakfast (323) charge (18) check in (44) complimentary (46) cost (24) deal (11) dinner (166) downtown (65) exercise room (15) food (87) freeway (10) front desk (67) gym (11) hot tub (19) hotel (642) housekeeping (18) landscape (12) laundry (17) laundry room (16) location (241) manager (20) money (34) parking (118) patio (14) pillow (18) pool (135) price (40) rate (17) recommend (60) restaurant (124) room (545) service (65) shower (22) shuttle (28) staff (224) street (12) suite (358) towel (28) value (23) view (60) walk (88) waterfront (21) wireless (27)

Service

Appears in 65 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
clean (6) comfortable (4) customer (11) dinner (4) excellent (8) food (6) free (9) friendly (6) good (7) great (15) hotel (13) liked (4) location (6) management (4) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We didn't experience much in the way of service, but hotel staff were pleasant and friendly.

"Clean, comfortable and totally adequate " Read full review on TripAdvisor 5/20/2012 Vote

2. The check-in process was excellent, Duncan was very helpful and deliver an excellent service.

"Great customer service in a nice hotel " Read full review on TripAdvisor 5/18/2012 Vote

3. The customer service in general was really outstanding, loved it here.

"Great customer service in a nice hotel " Read full review on TripAdvisor 5/18/2012 Vote

4. The food did not seem to run out and the staff stayed busy clearing tables, so in that sense, the service was above what we'd seen at other properties - a pleasant surprise.

"Comfy, clean ... but noisy " Read full review on TripAdvisor 5/13/2012 Vote

5. Room was clean and service was excellent.

"Great choice for San Diego " Read full review on TripAdvisor 5/3/2012 Vote

6. The hotel staff was friendly and the service was great.

"Great Location & Amenities " Read full review on TripAdvisor 4/1/2012 Vote

7. We had great service, nice breakfasts, easy laundry facilities, and a perfect room for a family.

"Couldn't be better " Read full review on TripAdvisor 2/24/2012 Vote

8. Some great things I didn't expect--there is a (free!) shopping service.

"Just about perfect.... " Read full review on TripAdvisor 2/19/2012 Vote

9. Awesome customer service.

"Best Hotel Stay Ever!!! " Read full review on TripAdvisor 11/28/2011 Vote

10. This is sort of like staying in a serviced apartment, the staff pretty much just leave you be unless you need something which is really nice.

"Fantastic value in a great location " Read full review on TripAdvisor 11/20/2011 Vote