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Rank
128th
Out of 504

Residence Inn San Antonio

Average Price: $112  
 
Hotel Class:
4041 Bluemel Road
San Antonio, 78240 View map  
3-Star Hotel Rank: 60 of 111
Average review rating: 3.57
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (20) , MyTravelGuide (38) , Travelocity (2) , TripAdvisor (35) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 16 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   desk (16)   maid (2)   management (3)   new (2)    
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1. I politely went to the front desk and expressed to them that we would not be staying another night and that they cancel the reservation with no penalty.
"Worst Stay of my LIFE!!! EVER!!!!!! " Read full review on TripAdvisor   5/10/2012 Vote      
2. The room and kitchen were clean, the service was very responsive (wi-fi went down, so when I called the front desk, someone was here within five minutes with a personal modem, which worked just fine) and, after my recent European travels, free wi-fi, breakfast and parking were quite welcome.
"Pleasantly surprised " Read full review on TripAdvisor   7/28/2010 Vote      
3. The only way they could get us into the room was with a master key (this was AFTER they made us trot back and forth 3 times to front desk from this unit to get a new key).
"NEVER AGAIN... " Read full review on TripAdvisor   6/25/2010 Vote      
4. The staff was friendly, helpful and cheerful - from the front desk staff, to the manager, to the maids - all seemed glad to be there.
"Top Customer Service " Read full review on TripAdvisor   7/2/2007 Vote      
5. While remaining calm and composed we went to the front desk to notify the hostess.
"Worst Stay of my LIFE!!! EVER!!!!!! " Read full review on TripAdvisor   5/10/2012 Vote      
6. So we called the front desk and and of course they apologized and told us they would get us a new room right away.
"Very Disappointed " Read full review on TripAdvisor   9/6/2010 Vote      
7. The solution - per mgmt - was that every time we needed to get back in the room , we should come to the front desk so that they could let us in.
"NEVER AGAIN... " Read full review on TripAdvisor   6/25/2010 Vote      
8. I probably could have asked the front desk for some but it wasn't that big a deal.
"Pleasantly Surprised " Read full review on TripAdvisor   4/29/2010 Vote      
9. We called the front desk and they said they would immediately send someone to clean the room.
"Horrible " Read full review on TripAdvisor   1/29/2010 Vote      
10. I called the front desk again and they said they would send someone up right away.
"Horrible " Read full review on TripAdvisor   1/29/2010 Vote      
   
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