Holiday Inn San Antonio, San Antonio, Staff

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Rank

112th

Out of 504

Holiday Inn San Antonio	Average Price: $123 Check Rates

Hotel Class:

102 El Paso Street

San Antonio, 78204 View map

3-Star Hotel Rank: 52 of 111
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (27) , Travelocity (3) , TripAdvisor (53) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (2) bar (11) bath (4) bathroom (8) bed (18) breakfast (51) check in (6) check out (2) closet (2) complimentary (2) cost (3) deal (3) dinner (2) downtown (17) food (4) freeway (5) front desk (18) highway (2) hotel (110) housekeeping (5) lobby (8) location (29) manager (7) money (4) neighborhood (2) parking (16) pillow (8) pool (18) price (11) rate (4) recommend (5) refund (3) restaurant (2) room (139) service (18) sheets (8) shower (2) shuttle (3) staff (46) street (6) suite (10) towel (17) tub (2) value (7) view (1) walk (23) walk in (2) water pressure (1) wireless (4) workout room (1)

Staff

Appears in 46 comments.

85% wrote positive comments about staff

The following words were used in comments with Staff:
clean (3) comfortable (4) desk (3) experience (4) friendly (10) good (3) great (3) helpful (7) hotel (9) incredible (3) need (3) nice (7) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff was very nice and welcoming but they seem to be letting this place go to waste.

"Fiesta " Read full review on TripAdvisor 5/11/2012 Vote

2. Staff was pleasant but ineffectual.

"Better options " Read full review on TripAdvisor 5/7/2012 Vote

3. Instead what we found was friendly staff and a home away from home.

"Surprisingly Great Hotel " Read full review on TripAdvisor 4/13/2012 Vote

4. Front desk staff were incredibly courteous and helpful.

"Housekeeping and Maintenance Staff Need Replaced " Read full review on TripAdvisor 2/28/2012 Vote

5. The staff was incredibly helpful and kind.

"Better then expected! " Read full review on TripAdvisor 12/11/2011 Vote

6. Staff was professional and gave us a positive guest service experience when we asked to move rooms because of pool noise.

"Average Hotel Experience " Read full review on TripAdvisor 7/23/2011 Vote

7. This was nothing the staff could have avoided and it didn't ruin our experience.

"Average Hotel Experience " Read full review on TripAdvisor 7/23/2011 Vote

8. The staff was very friendly when we told them why we were leaving and acted concerned.

"Do not stay here! " Read full review on TripAdvisor 3/11/2011 Vote

9. I was at the desk when there were some 'un-happy' customers, and the way that the staff handled it was amazing (Giselle!).

"Well Taken Care Of! " Read full review on TripAdvisor 12/15/2010 Vote

10. The staff was always very nice and helpful.

"No Complaints from Us " Read full review on TripAdvisor 9/9/2010 Vote