Holiday Inn San Antonio, San Antonio, Front Desk

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Holiday Inn San Antonio

OpinionWell
Rank

112th

Out of 504

Holiday Inn San Antonio	Average Price: $123 Check Rates

Hotel Class:

102 El Paso Street

San Antonio, 78204 View map

3-Star Hotel Rank: 52 of 111
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (27) , Travelocity (3) , TripAdvisor (53) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (2) bar (11) bath (4) bathroom (8) bed (18) breakfast (51) check in (6) check out (2) closet (2) complimentary (2) cost (3) deal (3) dinner (2) downtown (17) food (4) freeway (5) front desk (18) highway (2) hotel (110) housekeeping (5) lobby (8) location (29) manager (7) money (4) neighborhood (2) parking (16) pillow (8) pool (18) price (11) rate (4) recommend (5) refund (3) restaurant (2) room (139) service (18) sheets (8) shower (2) shuttle (3) staff (46) street (6) suite (10) towel (17) tub (2) value (7) view (1) walk (23) walk in (2) water pressure (1) wireless (4) workout room (1)

Front desk

Appears in 18 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We stayed here on a Saturday-Tuesday, and every front desk person we encountered was extremely helpful and friendly.

"Convenient stay! " Read full review on TripAdvisor 4/19/2012 Vote

2. Front desk staff were incredibly courteous and helpful.

"Housekeeping and Maintenance Staff Need Replaced " Read full review on TripAdvisor 2/28/2012 Vote

3. The ladies (and gentlemen) at the front desk where very helpful, if it was for a suggestion for a place to eat, places to check out, or someone to listen to your stories.

"Well Taken Care Of! " Read full review on TripAdvisor 12/15/2010 Vote

4. The front desk always appeared happy to help also.

"Good but could be better " Read full review on TripAdvisor 12/1/2008 Vote

5. When I approached the front desk I was told that the A/C units were finicky and that they would freeze up if put on a certain setting.

"Accomodating Staff, Free Breakfast, Clean, Free Parking " Read full review on TripAdvisor 4/19/2011 Vote

6. So we just made a habit of stopping at the front desk on our way in to have them re-scanned.

"No Complaints from Us " Read full review on TripAdvisor 9/9/2010 Vote

7. next morning before leaving for the day (at Lackland Airforce base) we spoke w/ front desk once again , and were assured towels would be there when we returned.

"do not stay here! " Read full review on TripAdvisor 6/25/2010 Vote

8. we notified front desk and due to the time (which we understood ) only 2 more bath towels and a bath mat could be had.

"do not stay here! " Read full review on TripAdvisor 6/25/2010 Vote

9. I'd forgotten my room number and would check with front desk.

"I honestly don't understand what anybody would have to complain about " Read full review on TripAdvisor 5/26/2010 Vote

10. I called the front desk to ask for a different room.

"Never again - not at all like other HI Express locations. " Read full review on TripAdvisor 10/22/2009 Vote