Marriott San Antonio, San Antonio, Front Desk

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Marriott San Antonio

OpinionWell
Rank

82nd

Out of 504

Marriott San Antonio	Average Price: $286 Check Rates

Hotel Class:

711 East Riverwalk

San Antonio, 78205 View map

4-Star Hotel Rank: 22 of 32
Average review rating: 3.56

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , TripAdvisor (92) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

balcony (46) bar (12) bathroom (28) bed (16) bill (6) breakfast (18) charge (7) check in (9) checkout (3) concierge (15) cost (7) decor (3) dinner (3) downtown (11) exercise room (3) fee (5) food (14) front desk (12) gym (7) highway (3) hot tub (7) hotel (157) housekeeping (7) lobby (21) location (62) money (3) parking (19) patio (4) pillow (4) pool (32) price (13) rate (13) recommend (17) restaurant (26) room (180) room service (8) sauna (3) service (28) sheets (2) shower (6) staff (46) street (42) suite (4) towel (6) tub (3) valet (7) valet parking (6) view (28) walk (29) wireless (6)

Front desk

Appears in 12 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) mess (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The carpets in the rooms have stains, that need a cleaning or replacing, the front desk clerk stated that the hotel was recent renovated.

"Go to Hyatt Service,food & rooms all BAD " Read full review on TripAdvisor 8/15/2010 Vote

2. Service was great/friendly from the people at the front desk to the valet attendants.

"Can't wait to go back " Read full review on YahooTravel 8/11/2009 Vote

3. The front desk help was rude and unhelpful.

"Worst hotel visit ever! " Read full review on YahooTravel 8/5/2008 Vote

4. Everyone at the front desk was very nice.

"Great location! " Read full review on TripAdvisor 3/5/2008 Vote

5. I asked to be moved this seemed to be an effort to the front desk after repeating myself the clerk and the supervisor made an attempt to initiate a plan.

"Go to Hyatt Service,food & rooms all BAD " Read full review on TripAdvisor 8/15/2010 Vote

6. Service, although they tried really hard, kept messing up: whether it was in the restaraunt or at the front desk, I had to ask a couple times for things and they kept messing up.

"Good Decor, Crazy High $$ Fees, Loud Outside Noise " Read full review on TripAdvisor 6/24/2010 Vote

7. The front desk blamed it on a guest who pulled the alarm in the hallway when he couldn't get in his room, but I don't get why they would make it go off three times each 10 minutes apart.

"Great if you like the smell of mildew. " Read full review on TripAdvisor 6/19/2010 Vote

8. Greeted immediately and warmly at front desk and thanked for my business.

"Great hotel, great location, great price " Read full review on TripAdvisor 6/19/2009 Vote

9. Have to comment on front desk manager.

"Great Location " Read full review on TripAdvisor 9/24/2008 Vote

10. The young lady at the front desk was snobby and did not offer any way to help my situation.

"Worst hotel visit ever! " Read full review on YahooTravel 8/5/2008 Vote