The Fairmount, San Antonio, Front Desk

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Rank

107th

Out of 504

The Fairmount	Average Price: $194 Check Rates

Hotel Class:

401 South Alamo Street

San Antonio, 78205 View map

3-Star Hotel Rank: 49 of 111
Average review rating: 3.24

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (1) , TripAdvisor (60) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

The following words were used in comments with Front desk:

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1. The front desk people are great, and they serve as both the desk personnel and valets, so be prepared to wait a bit if you`re trying to check in or get your car.

"Wonderful, quaint downtown San Antonio hotel! " Read full review on TripAdvisor 6/2/2008 Vote

2. Apparently, Orvitz didn`t communicate with the Fairmount about my reservation (which was prepaid 5 months ago), but Nathan, the front desk clerk, was quite professional and helpful.

"Quaint. " Read full review on TripAdvisor 5/22/2008 Vote

3. Cindy at the front desk made some calls for us and got it all set up and then Ron drove us there.

"VIP Treatment at a Lovely Hotel " Read full review on TripAdvisor 3/21/2010 Vote

4. My husband called down to the front desk and was informed that the heating/AC service could not fix it until Monday.

"A complete and utter dump " Read full review on TripAdvisor 12/8/2008 Vote

5. During our stay, only one person covered the front desk on each shift.

"Definately NOT the Fairmont! " Read full review on TripAdvisor 10/5/2007 Vote

6. Our singular memory of this hotel will forever be an unattended front desk.

"Definately NOT the Fairmont! " Read full review on TripAdvisor 10/5/2007 Vote

7. From the moment we arrived and, afterwards, almost every time we needed anything there was nobody available at the front desk.

"Definately NOT the Fairmont! " Read full review on TripAdvisor 10/5/2007 Vote