Staybridge Suites La Cantera, San Antonio, Service

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OpinionWell
Rank

93rd

Out of 504

Staybridge Suites La Cantera	Average Price: $120 Check Rates

Hotel Class:

6919 North Loop 1604 West

San Antonio, 78249 View map

3-Star Hotel Rank: 42 of 111
Average review rating: 4.13

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (7) , Travelocity (4) , TripAdvisor (37) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (3) bath (2) bathroom (7) bed (10) bill (2) breakfast (36) charge (3) check in (5) check out (1) checkout (2) complimentary (1) deal (1) dinner (7) discount (1) downtown (1) fee (1) food (7) front desk (18) highway (5) hotel (72) hottub (1) housekeeping (6) laundry (5) lobby (3) location (19) lunch (1) maid service (2) manager (4) money (3) parking (7) pillow (2) pool (8) price (4) recommend (10) restaurant (2) room (56) room service (1) service (14) sheets (1) shower (2) shuttle (2) staff (36) suite (18) to park (2) towel (3) tub (2) value (2) walk (2) wireless (1)

Service

Appears in 14 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
great (3) hotel (6) least (2) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This is a beautiful hotel with fantastic service.

"Fabulous hotel, fabulous service. " Read full review on TripAdvisor 8/9/2011 Vote

2. I will always recommend anyone to stay their because of the outstanding services.

"It was best service and management from Sales, I have received over experianced in 30 years of traveling. " Read full review on TripAdvisor 5/18/2011 Vote

3. The 'light touch' cleaning service was poor.

"A little disappointed " Read full review on TripAdvisor 8/9/2010 Vote

4. The Staybridge La Cantera is a nice facility that suffers from inconsistent service.

"Nice Hotel - Inconsistent Service " Read full review on TripAdvisor 8/15/2009 Vote

5. The service was just great and I will surely return and tell fellow friends and others about this hotel.

"very satisfied with hotel " Read full review on Travelocity 3/1/2009 Vote

6. good service, would return again.

"i love it " Read full review on Travelocity 2/1/2009 Vote

7. I stayed for 3 nights and only once got service although I requested it every morning.

"Yuck, just terrible " Read full review on TripAdvisor 3/29/2012 Vote

8. When I called and talked to their corporate customer service people they said that there was nothing they could do about the stolen towles and that they would see what they could do about the charges.

"Please don't let them steal anyting from you! " Read full review on TripAdvisor 3/19/2012 Vote

9. When we came back at 11 to check in again the man behind the counter was rude when we asked if we could get a credit since the room was ready 8 hours late and said 'well at least you have a room' This hotel is filled with disgraceful employees who have no idea what customer service is.

"Horrible service- room wasn't cleaned when we tried to check in at 8pm! " Read full review on TripAdvisor 11/28/2011 Vote

10. And the service here, I could go on about for days.

"Amazing " Read full review on TripAdvisor 9/20/2011 Vote