Holiday Inn Raleigh, Raleigh, Service

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Rank

16th

Out of 119

Holiday Inn Raleigh	Average Price: $108 Check Rates

Hotel Class:

2805 Highwoods Boulevard

Raleigh, 27604 View map

3-Star Hotel Rank: 11 of 21
Average review rating: 3.42

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (368) , Travelocity (8) , TripAdvisor (72) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (9) bargain (1) bath (3) bathroom (11) bathtub (1) beach (1) bed (16) breakfast (24) check in (5) checkout (1) check-out (1) complimentary (2) cost (1) dinner (9) discount (2) downtown (5) exercise room (2) exterior (1) food (17) front desk (21) highway (3) hot tub (3) hotel (104) hottub (1) housekeeping (4) laundry room (1) lobby (9) location (28) lunch (2) manager (16) money (2) parking (10) pillow (10) pool (5) price (8) rate (6) recommend (6) refund (2) restaurant (29) room (103) service (17) shower (3) staff (63) street (1) to park (1) towel (4) value (3) walk (3) walk in (1)

Service

Appears in 17 comments.

91% wrote positive comments about service

The following words were used in comments with Service:
comfortable (2) customer (2) desk (2) friendly (3) good (2) great (6) guest (2) holiday (2) hotel (3) inn (2) reasonable (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. That means clean, comfortable accommodations, friendly service and a convenient location on the highway at a reasonable price.

"The classic Holiday Inn experience " Read full review on TripAdvisor 2/23/2012 Vote

2. The breakfast and supper are great along with a full service bar.

"Nice and Clean " Read full review on TripAdvisor 9/22/2011 Vote

3. NOW THAT'S GOOD CUSTOMER SERVICE.

"I LOVE THIS HOTEL! " Read full review on TripAdvisor 4/29/2011 Vote

4. The staff was wonderful Erin, the guest services manager is a tremendous asset to your organization.

"i will be back next week " Read full review on TripAdvisor 4/22/2011 Vote

5. Great service.

"The best hotel in Raleigh " Read full review on TripAdvisor 3/13/2011 Vote

6. Good loacation and friendly service thumbs up guys.

"New Look Same Staff " Read full review on TripAdvisor 2/28/2011 Vote

7. I've never had the consistently great service that I've experienced from Holiday Inn-North Raleigh and Erin McInerney.

"Holiday Inn-North Raleigh and Erin McInerney are Fantastic!!! " Read full review on TripAdvisor 2/20/2011 Vote

8. I've experienced great service and poor service at numerous hotels, including the 5 Star hotels.

"Holiday Inn-North Raleigh and Erin McInerney are Fantastic!!! " Read full review on TripAdvisor 2/20/2011 Vote

9. Customer service is the number one reason why I chose to stay at this hotel and they deliver that 100%.

"A Fantastic experience with quality service and value " Read full review on TripAdvisor 2/10/2011 Vote

10. The service was excellent in both cases.

"Southern Hospitality " Read full review on TripAdvisor 11/15/2009 Vote