Raleigh Residence Inn, Raleigh, Front Desk

OpinionWell's Blog

Home » United States » North Carolina » Raleigh Destinations » Raleigh Hotels » Raleigh Residence Inn

OpinionWell
Rank

14th

Out of 119

Raleigh Residence Inn	Average Price: $113 Check Rates

Hotel Class:

1000 Navaho Drive

Raleigh, 27609 View map

3-Star Hotel Rank: 9 of 21
Average review rating: 3.91

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (72) , TripAdvisor (64) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (8) bar (3) bath (2) bathroom (15) bed (18) breakfast (56) charge (1) check in (11) check out (2) closet (5) complimentary (6) deal (3) decor (6) dinner (15) discount (2) downtown (6) exercise room (2) food (14) front desk (17) highway (5) hot tub (3) hotel (112) housekeeping (3) lobby (6) location (24) manager (3) money (4) neighborhood (7) parking (7) patio (1) pillow (3) pool (17) price (10) rate (2) recommend (8) restaurant (9) room (125) service (13) sheets (2) shower (4) shuttle (2) staff (38) street (4) suite (15) to park (3) towel (7) tub (5) value (4) walk (7) wireless (2)

Front desk

Appears in 17 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) complain (2) desk (18) helpful (3) night (2) pillow (3) quick (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Quick call to the front desk and a very nice person from housekeeping arrived quickly to our room and removed the feather pillows and replaced with non-feather pillows.

"It could be a much nicer place... " Read full review on TripAdvisor 7/27/2011 Vote

2. The front desk staff is wonderfil and accommodating.

"No concerns about neighborhood nice quiet space for writing and relaxing " Read full review on TripAdvisor 7/4/2010 Vote

3. Front desk help is good, as are the breakfasts if you like eating with and off plastic.

"Not impressed " Read full review on Expedia 6/12/2007 Vote

4. The front desk staff seems to be well trained and accommodating.

"Typical, but aging. " Read full review on TripAdvisor 4/7/2012 Vote

5. We went to open a bottle of wine and no corkscrew, no answer at the front desk and so we walked down to the desk.

"great for a longer stay " Read full review on TripAdvisor 9/18/2011 Vote

6. We had no pillows for the sofa bed so we asked for some from the front desk.

"Good for the most part " Read full review on TripAdvisor 8/30/2011 Vote

7. Front desk staff was okay.

"It could be a much nicer place... " Read full review on TripAdvisor 7/27/2011 Vote

8. The front desk staff (and I spoke with many over the days) seemed unwilling to help and constantly directed me to their tech support (through Golden Tree) and they were less than helpful every time I called.

"Great townhome/condo type complex " Read full review on TripAdvisor 3/19/2011 Vote

9. The front desk did provide me with towels later and apologized for the inconvenience.

"Terrible experience " Read full review on TripAdvisor 9/5/2010 Vote

10. The front desk seemed busy so I was going to just grab a couple from the pool area, except they were out of towels as well.

"Terrible experience " Read full review on TripAdvisor 9/5/2010 Vote