9. - The breakfast area is very small and gets very crowded; you may wait a while for a table- The breakfast is only useful for a quick bite; food selection and variety are quite limited- It has 'lunch' and 'dinner' offerings you can grab from the front desk (eat out instead)- Soap/shampoo/conditioner in the shower are provided by dispenser attached to the wall- The wall unit that cools does it well, the same unit that heats the room smells to no end- The price for a room is slightly higher than the price for several equivalent hotels nearbyMy first visit was great, deserving 5 stars.