Embassy Suites Portland, Portland, Service

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Rank

36th

Out of 287

Embassy Suites Portland	Average Price: $144 Check Rates

Hotel Class:

7900 Northeast 82nd Avenue

Portland, 97220 View map

3-Star Hotel Rank: 23 of 75
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (7) , Travelocity (5) , TripAdvisor (128) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (16) bathroom (13) bed (34) breakfast (120) cable (3) charge (8) check in (12) check out (5) checkout (4) complimentary (10) cost (6) deal (6) decor (3) dinner (14) downtown (19) fee (5) fitness center (2) food (32) freeway (3) front desk (26) highway (4) hot tub (2) hotel (194) housekeeping (5) lobby (25) location (38) manager (18) money (4) parking (10) pillow (4) pool (22) price (13) rate (12) recommend (11) restaurant (37) room (193) room service (7) sauna (3) service (53) sheets (4) shower (6) shuttle (46) staff (56) street (7) suite (122) value (10) view (10) walk (8) wireless (7)

Service

Appears in 53 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (3) food (6) good (6) great (8) helpful (3) hotel (11) internet (3) large (3) nice (4) problem (4) prompt (3) quality (3) quick (3) terrible (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are very pleasant and helpful, and the bus service to and from the airport is fast and free.

"Satisfactory, very close to the airport " Read full review on TripAdvisor 3/6/2012 Vote

2. Free breakfast had plenty of options and wi-fi service worked perfectly.

"Excellent service, spacious and well equipped rooms - suite 720 " Read full review on TripAdvisor 2/4/2012 Vote

3. Service was very good.

"Good Hotel, Right at Airport, Noisy " Read full review on TripAdvisor 12/2/2011 Vote

4. Upon check in, the customer service person could have cared less about checking us in.

"Good close place to stay " Read full review on TripAdvisor 11/29/2011 Vote

5. Service at the managers reception was efficient as there was never a line of more than a couple of people.

"Decent Pre-Flight Hotel " Read full review on TripAdvisor 10/22/2011 Vote

6. Sorry to be negative about this really nice hotel but when you are traveling and paying a fair amount, you hope for some pretty good service and help.

"fine.... but " Read full review on TripAdvisor 8/13/2011 Vote

7. The staff members displayed great customer service and were attentive.

"Comfortable stay near the airport " Read full review on TripAdvisor 12/27/2010 Vote

8. We were amazed at the room, the bountiful breakfast, the superb service and the REASONABLE price.

"This hotel is simply a wonderful surprise. " Read full review on TripAdvisor 12/5/2010 Vote

9. Rooms spacious and very nice service.

"Always great! " Read full review on TripAdvisor 9/25/2010 Vote

10. I've recommended this hotel to co-workers coming through Portland and they've all been pleased with the location, service and amenities.

"Time After Time - Embassy Suites Portland Airport " Read full review on TripAdvisor 6/11/2010 Vote